fix problems on EveryPlate [iphone]

—— Run into issues on EveryPlate? Get help pending when official support gets back to you!

EveryPlate: Cooking Simplified

Info:

company: HelloFresh

: https://everyplate.com/faq

Chat with our AI-based EveryPlate Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App crashes frequently

Fix: 1. Update the App: Go to the App Store, search for EveryPlate, and check if there’s an update available. If so, update the app as developers... »»

Difficult to navigate

Fix: 1. Familiarize with the Layout: Spend some time exploring the app’s main sections. Take note of where key features are located, such as meal... »»

Bugs issue

Inconsistent meal tracking

Fix: 1. Manually Track Meals: Use a note-taking app or a physical journal to keep track of meals you’ve ordered and their statuses until the app... »»

Rewards tracker often missing

Fix: 1. Check for Updates: Ensure the app is updated to the latest version, as bugs related to the rewards tracker may have been fixed in updates... »»

Inaccurate portion sizes

Fix: 1. Measure Portions: Use a kitchen scale to measure out portions as per your needs, adjusting recipes accordingly until the app improves its... »»

Frequent issues with damaged or spoiled ingredients

Fix: 1. Inspect Deliveries: Always inspect your ingredients upon delivery. If you notice any damage or spoilage, take photos and document the iss... »»

Account issue

No option to cancel subscription through app

Fix: 1. Use the Website: Log into your EveryPlate account through a web browser. Navigate to your account settings and look for subscription mana... »»

Inability to easily change account details

Fix: 1. Navigate to Account Settings: Go to the account settings section in the app and look for options to edit your details. If you can’t find... »»

Customization issue

No bulk skip option for deliveries

Fix: 1. Manually Skip Deliveries: Go to the delivery schedule section in the app and skip each delivery individually. This may be time-consuming... »»

Limited customization for meal preferences

Fix: 1. Use Filters: When selecting meals, use any available filters to narrow down options based on your preferences, such as dietary restrictio... »»

Lack of vegetarian options

Fix: 1. Filter for Vegetarian Meals: Use any available filters in the app to search specifically for vegetarian meals, if applicable. 2. Provide... »»

Limited options for dietary restrictions

Fix: 1. Use Filters: When selecting meals, use any available filters to narrow down options based on your dietary restrictions, if applicable. 2.... »»

UI issue

Text overflow issues on multiple pages

Fix: 1. Adjust Text Size: Go to Settings > Display & Brightness > Text Size and adjust the text size to see if it resolves overflow issues in the... »»

Support issue

Customer service response times vary

Fix: 1. Use FAQs: Check the app or website for a FAQ section that may address your questions or concerns without needing to contact customer serv... »»

Notifications issue

App does not send timely shipment notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > EveryPlate and ensure notifications are enabled. Adjust settings to allow a... »»

Settings issue

Confusing upgrade definitions

Fix: 1. Review Upgrade Options: Take time to read through the upgrade options in the app carefully. Look for any help or info sections that expla... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.8%

Neutral

3.1%

Bad experience

2.2%

~ from our NLP analysis of 66,900 combined software ratings.

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Factor_ Prepared Meal Delivery

Private Data EveryPlate collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics