fix problems on Titan [iphone]

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—— Run into issues on Titan? Get help pending when official support gets back to you!

Titan: Your Investment Team
Info:
company: Titan Global Capital Management, Inc.
: https://support.titan.com
: www.titan.com
Chat with our AI-based Titan Support
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Account issue

Account lock without prior notification

Fix: Regularly monitor your account for any unusual activity or notifications. Enable all available alerts in the app settings to stay informed a... ⇲
 
Bugs issue

Poor portfolio management during volatility

Fix: Consider setting up automatic rebalancing in your portfolio settings if available. This can help maintain your desired asset allocation duri... ⇲

Inconsistent performance reporting

Fix: Regularly compare the app's performance reports with external financial news or market data to gauge accuracy. This can help you identify di... ⇲
 
Payments issue

High monthly service fee without corresponding returns

Fix: Evaluate your investment performance regularly. If the returns do not justify the fees, consider reallocating your investments to lower-cost... ⇲

Withdrawal process can be lengthy

Fix: Familiarize yourself with the withdrawal process outlined in the app. Ensure all your account information is up to date to avoid delays. O... ⇲

High fees compared to low-cost index funds

Fix: Review your investment strategy and consider reallocating funds to lower-cost index funds if they align better with your financial goals.... ⇲

Difficulties in withdrawing funds from IRA accounts

Fix: Review the specific withdrawal rules for IRA accounts within the app. Ensure you are following the correct procedures to avoid delays. OR... ⇲
 
Glitches issue

Glitches in account balance reporting

Fix: Log out and log back into the app to refresh the data. If the issue persists, try clearing the app cache or reinstalling the app. OR Keep... ⇲
 
Customization issue

Limited control over capital transfer scheduling

Fix: Check if there are options in the app settings to customize your transfer schedules. If not, consider using external banking apps that allow... ⇲

Limited options for stock selection

Fix: Explore the app's available investment options thoroughly. If you find the selection lacking, consider supplementing your investments with o... ⇲
 
Support issue

Customer support response times can be slow

Fix: Utilize the app's help section or community forums for common issues, which may provide quicker solutions than waiting for support. OR Pr... ⇲

Inconsistent communication from support team

Fix: Keep a record of all communications with support, including dates and responses. This can help you track the progress of your inquiries. O... ⇲
 
Updates issue

Titan updates may complicate user experience

Fix: Before updating the app, read the update notes to understand what changes are being made. This can help you prepare for any new features or... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.5%

Bad experience
6.6%

Neutral
1.9%

~ from our NLP analysis of 6,945 combined software ratings.

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 Private Data Titan collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers