fix problems on RaiseCloud-3DPrinting Plat [iphone]

—— Run into issues on RaiseCloud-3DPrinting Plat? Get help pending when official support gets back to you!

RaiseCloud-3DPrinting Platform

Info:

company: Raise 3D Technologies Inc.

: https://support.raise3d.com/

Chat with our AI-based RaiseCloud-3DPrinting Plat Support

🛠️ Common RaiseCloud-3DPrinting Plat Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

laggy low-res video

Fix: Check your internet connection. A slow or unstable connection can cause video lag. Try switching to a different Wi-Fi network or using mobil... ⇲

camera screen shows 'Time Out'

Fix: Restart the app. Close the RaiseCloud app completely and then reopen it. This can help reset the connection to the camera. OR Check the c... ⇲

Network issue

printer drops offline while printing

Fix: Ensure that your printer is within range of your Wi-Fi network. If the printer is too far from the router, it may lose connection. Consider... ⇲

RaiseCloud-3DPrinting Plat rarely connects

Fix: Check your internet connection. Ensure that your Wi-Fi or mobile data is working properly. You can test this by trying to load a webpage or... ⇲

Camera issue

camera feed not activated

Fix: Check the app permissions. Go to your iPhone's Settings, find the RaiseCloud app, and ensure that it has permission to access the camera. If... ⇲

Loading issue

camera never loads

Fix: Try clearing the app cache. Go to the app settings on your iPhone, find RaiseCloud, and look for an option to clear cache or data. This can... ⇲

login issues

Fix: Ensure that you are entering the correct username and password. Double-check for any typos or case sensitivity in your credentials. OR Re... ⇲

unable to log in

Fix: Verify your internet connection. Ensure that you have a stable internet connection, as this is necessary for logging in. Try switching netwo... ⇲

Freezing issue

RaiseCloud-3DPrinting Plat freezes on sign in

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps, then swi... ⇲

Glitches issue

phantom print starts

Fix: Check the print queue. Sometimes, previous print jobs may still be queued. Open the app and check if there are any pending jobs that need to... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

60.0%

Good experience

26.7%

Neutral

13.3%

~ from our NLP analysis of 15 combined software ratings.

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SecureData Lock Managed

Private Data RaiseCloud-3DPrinting Plat collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics