fix problems on Clear Corretora [iphone]

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—— Run into issues on Clear Corretora? Get help pending when official support gets back to you!

Clear Corretora: Investimentos
Info:
company: Clear Corretora de Titulos e Valores Mobiliarios S.A.
: http://www.clear.com.br
: www.clear.com.br
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Settings issue

Inability to schedule orders

Fix: 1. Check for app updates: Go to the App Store, tap on your profile icon, and scroll down to see if there are updates available for Clear Cor... ⇲

No option to view detailed transaction history

Fix: 1. Check settings: Look in the app settings for any options related to transaction history or reports that may need to be enabled. OR 2.... ⇲

No provision section available

Fix: 1. Check app updates: Ensure you have the latest version of the app, as new features may be added in updates. OR 2. Use the web interface... ⇲
 
Bugs issue

Inaccurate average price display

Fix: 1. Refresh the app: Close the app completely and reopen it to refresh the data. This can sometimes correct display issues. OR 2. Check yo... ⇲

Token recognition issues

Fix: 1. Ensure correct input: Double-check that you are entering the token correctly, including any case sensitivity or special characters. OR... ⇲
 
Customization issue

Graph axes need adjustment

Fix: 1. Zoom in/out: Use pinch gestures to zoom in or out on the graph, which may help in adjusting the view of the axes. OR 2. Look for setti... ⇲
 
Crashes issue

Clear Corretora crashes after opening

Fix: 1. Update the app: Ensure you have the latest version of the app installed. Go to the App Store, tap on your profile icon, and check for upd... ⇲
 
Support issue

Poor customer support

Fix: 1. Use in-app support: Check if the app has a help or support section that provides FAQs or troubleshooting tips. OR 2. Look for communit... ⇲
 
UI issue

Confusing profit/loss indicators

Fix: 1. Review app tutorials: Check if the app has a tutorial or help section that explains how to read the profit/loss indicators. OR 2. Expe... ⇲

Visual design issues with color contrast

Fix: 1. Adjust display settings: Go to Settings > Accessibility > Display & Text Size and adjust settings like 'Increase Contrast' or 'Color Filt... ⇲

Small font size

Fix: 1. Adjust font size: Go to Settings > Display & Brightness > Text Size and adjust the slider to increase the font size for better readabilit... ⇲

Clear Corretora forces users to web interface

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may improve functionality and reduce reliance on th... ⇲
 
Account issue

Inability to access investments

Fix: 1. Check account status: Ensure your account is active and not restricted. Log into the web interface to verify your account status. OR 2... ⇲
 
Features issue

Lack of features for post-market order management

Fix: 1. Explore app settings: Check if there are any settings that allow you to enable post-market order management features. OR 2. Use the we... ⇲

Limited charting options

Fix: 1. Explore settings: Check if there are any settings within the app that allow you to customize charting options or add indicators. OR 2.... ⇲
 
Updates issue

Difficulties with app updates

Fix: 1. Check storage space: Ensure your iPhone has enough storage space for the update. Go to Settings > General > iPhone Storage to check avail... ⇲

Inconsistent app performance after updates

Fix: 1. Clear app cache: Go to iPhone Settings > General > iPhone Storage, find the app, and offload it to clear cache and improve performance.... ⇲
 
Compatibility issue

Missing iPad version

Fix: 1. Use compatibility mode: If you have an iPad, try running the iPhone version of the app in compatibility mode. This may not be ideal but c... ⇲
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 what users are saying
Good experience
75.3%

Bad experience
18.2%

Neutral
6.6%

~ from our NLP analysis of 198 combined software ratings.

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 Private Data Clear Corretora collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics