fix problems on ArtStation App [iphone]

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—— Run into issues on ArtStation App? Get help pending when official support gets back to you!

ArtStation App
Info:
company: Epic Games ArtStation Inc.
: http://support.artstation.com/
: www.artstation.com
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Bugs issue

ArtStation App is buggy and slow

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for ArtStation, and check if an update is available. If i... ⇲
 
Registration issue

Email verification issues

Fix: Check your spam or junk email folder for the verification email. Sometimes, it may be filtered out of your inbox. If you find it, mark it as... ⇲

Complicated account creation process

Fix: Follow the prompts carefully during the account creation process. If you encounter issues, try using a different email address or method of... ⇲
 
UI issue

Scrolling misclicks on posts

Fix: Try adjusting your scrolling speed. If you are scrolling too quickly, it may lead to misclicks. Slow down your scrolling to see if this redu... ⇲

Zoom functionality is inconsistent

Fix: Ensure that you are using the pinch-to-zoom gesture correctly. Place two fingers on the screen and move them apart to zoom in, and pinch the... ⇲

Difficult navigation for following artists

Fix: Use the search function to find specific artists you want to follow. Type their name in the search bar and navigate to their profile from th... ⇲

Inconsistent fullscreen options

Fix: Check the app settings to see if there is an option to enable or disable fullscreen mode. Adjust these settings to see if it resolves the in... ⇲

Like button inconsistency

Fix: If the like button is not responding, try refreshing the app or logging out and back in to reset the functionality. OR If the issue conti... ⇲
 
Security issue

Account hacking issues

Fix: Enable two-factor authentication (2FA) if available. This adds an extra layer of security to your account. Check the account settings for th... ⇲

Scammers targeting users

Fix: Be cautious of any unsolicited messages or offers. Report any suspicious accounts or messages through the app's reporting feature. OR Edu... ⇲
 
Notifications issue

Notification duplication

Fix: Check your notification settings in the app and on your device to ensure that notifications are not being duplicated due to settings conflic... ⇲
 
Crashes issue

ArtStation App crashes and freezes

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the ArtStation app off the... ⇲

ArtStation App fails to open or black screens

Fix: Force close the app and reopen it. If it still does not work, try restarting your device to clear any temporary glitches. OR If the app c... ⇲
 
Compatibility issue

Landscape mode issues on iPad

Fix: Check if the app supports landscape mode by rotating your iPad. If it does not switch, try closing the app and reopening it while in landsca... ⇲
 
Uploads issue

No central upload button

Fix: Look for the upload option in the app's menu or settings. It may be located in a different section than expected, such as under your profile... ⇲

Problems with image cropping on upload

Fix: Ensure that you are using the correct aspect ratio for the images you are uploading. Check the app's guidelines for image dimensions and cro... ⇲
 
Customization issue

Limited collection management options

Fix: Explore the app's settings to see if there are any options for managing collections that you may have missed. Look for tabs related to colle... ⇲
 
Payments issue

Missing payment options in regions

Fix: Check the app's payment settings to see if there are alternative payment methods available that you can use. OR If your preferred payment... ⇲
 
Content issue

Content removal issues

Fix: Review the app's content guidelines to ensure that your content complies with their policies. If it does, try reaching out through the app's... ⇲
 
Login issue

Login bugs prevent access

Fix: Double-check your login credentials to ensure they are correct. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
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 what users are saying
Good experience
63.8%

Bad experience
28.4%

Neutral
7.9%

~ from our NLP analysis of 723 combined software ratings.

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 Private Data ArtStation App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics