fix problems on TJB [iphone]

—— Run into issues on TJB? Get help pending when official support gets back to you!

TJB - Mobile

Info:

company: The Jefferson Bank

: https://www.thejeffersonbank.com/locations.php

: www.thejeffersonbank.com

Chat with our AI-based TJB Support

🛠️ Common TJB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TJB freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for TJB - Mobile. Developers often release updates t... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content: Check if the app has an option to download content for offline viewing. Look for a download button next to videos or st... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help: Check if the app has a help or FAQ section that can provide answers to common issues. 2. Search online: Look for user fo... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > TJB - Mobile and ensure that notifications are enabled and set to your pref... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use... ⇲

Battery issue

high battery consumption

Fix: 1. Lower screen brightness: Reduce the screen brightness while using the app to conserve battery life. You can do this in Settings > Display... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the app. This information can usually be found on the Ap... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.4%

Neutral

5.6%

Bad experience

0.0%

~ from our NLP analysis of 18 combined software ratings.

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Private Data TJB collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics