fix problems on MosGram [iphone]

—— Run into issues on MosGram? Get help pending when official support gets back to you!

MosGram

Info:

company: WISE VILLE TECHNOLOGY CO., LTD.

: https://www.mosgram.com/

Chat with our AI-based MosGram Support

🛠️ Common MosGram Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot register

Fix: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the issue. If you are... ⇲

Connection issues

Fix: Restart your device. This can often resolve temporary connection issues. Simply turn off your iPhone, wait a few seconds, and turn it back o... ⇲

Security issue

Messages fail to decrypt

Fix: Ensure that you are using the latest version of the app. Go to the App Store, check for updates, and install any available updates. OR Tr... ⇲

Loading issue

Images fail to load

Fix: Check your internet connection. If you are on a slow or unstable connection, images may not load properly. Switch to a different network if... ⇲

Cannot enter the app

Fix: Force close the app and reopen it. Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to see all open a... ⇲

Network issue

Server connection failure

Fix: Check the MosGram server status online to see if there are any known outages. If the server is down, you may need to wait until it is back u... ⇲

Messages issue

Messages not sending

Fix: Check if you have sufficient network coverage. If you are in an area with poor signal, try moving to a location with better reception. OR... ⇲

Messages not received

Fix: Ensure that notifications are enabled for MosGram. Go to Settings > Notifications > MosGram and make sure that notifications are allowed.... ⇲

Support issue

No customer support

Fix: Look for community forums or user groups online where you can ask questions and get help from other users who may have experienced similar i... ⇲

Freezing issue