fix problems on X-Sense Home Security [iphone]

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—— Run into issues on X-Sense Home Security? Get help pending when official support gets back to you!

X-Sense Home Security
Info:
company: X-sense USA LLC
: https://www.x-sense.com/
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Settings issue

Location settings not available for all devices

Fix: Ensure that your iPhone's location services are enabled. Go to Settings > Privacy & Security > Location Services and make sure it is turned... ⇲
 
Login issue

Only one user can be logged in at a time

Fix: As a workaround, you can create a shared account for multiple users. Share the login credentials with trusted family members or friends who... ⇲

Login issues with existing accounts

Fix: If you are having trouble logging in, first ensure that you are entering the correct username and password. If you have forgotten your passw... ⇲
 
Audio issue

X-Sense Home Security does not follow iOS sound settings

Fix: Check if the app has its own sound settings. Open the X-Sense Home Security app and navigate to the settings menu to see if there are option... ⇲
 
Notifications issue

No option to turn off offline notifications for leak detectors

Fix: If you are receiving offline notifications that you cannot turn off, consider temporarily disabling the leak detectors if they are not neede... ⇲

Multiple alerts during mail delivery

Fix: To reduce the number of alerts during mail delivery, check if you can adjust the sensitivity settings for motion detection in the app. Lower... ⇲
 
Network issue

Connectivity issues with some devices

Fix: Ensure that all devices are within range of your Wi-Fi network. If a device is too far from the router, it may struggle to maintain a connec... ⇲
 
Customization issue

Custom location name limits options for new devices

Fix: If you encounter limitations when naming custom locations, try using shorter names or simpler terms. This may help you bypass any character... ⇲
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 what users are saying
Good experience
96.3%

Bad experience
2.3%

Neutral
1.4%

~ from our NLP analysis of 560 combined software ratings.

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 Private Data X-Sense Home Security collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location