fix problems on NYC School Bus [iphone]

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—— Run into issues on NYC School Bus? Get help pending when official support gets back to you!

NYC School Bus
Info:
company: Via Transportation, Inc.
: https://supporthub.schools.nyc/
Chat with our AI-based NYC School Bus Support
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Glitches issue

Inaccurate bus location tracking

Fix: 1. Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure it is set to 'While Usi... ⇲
 
Login issue

Requires multiple logins

Fix: 1. Ensure that you are using the 'Remember Me' or 'Stay Logged In' option when logging in. This can help reduce the frequency of logins. 2.... ⇲

NYC School Bus signs users out frequently

Fix: 1. Ensure that you are using the 'Remember Me' option when logging in. 2. Check your device settings to see if it is set to clear cookies an... ⇲
 
UI issue

Glitchy interface

Fix: 1. Restart the app to see if the glitches resolve themselves. 2. Check for any available updates in the App Store, as updates often fix bugs... ⇲
 
Crashes issue

NYC School Bus crashes or freezes

Fix: 1. Force close the app by swiping it away from the app switcher. 2. Restart your iPhone to clear any temporary issues that may be causing th... ⇲
 
Support issue

No way to report issues through the app

Fix: 1. Take note of the issue and document it, including steps to reproduce it. 2. Use the app's official website or social media channels to re... ⇲

Poor customer support options

Fix: 1. Look for FAQs or help sections on the app's website that may address common issues. 2. Use social media platforms to reach out for suppor... ⇲
 
Settings issue

Limited functionality during certain hours

Fix: 1. Check if the app has scheduled maintenance or downtime notifications on their website or social media. 2. Try using the app during off-pe... ⇲
 
Loading issue

NYC School Bus fails to load user data

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue is related to connectivity. 2. R... ⇲
 
Performance issue

Inconsistent performance

Fix: 1. Close background apps to free up resources. 2. Restart your iPhone to refresh the system and improve performance. OR 1. Check for upda... ⇲
 
Account issue

No option to switch accounts easily

Fix: 1. Log out of the current account and log in with the other account. 2. If you frequently switch accounts, consider using a password manager... ⇲
 
Permissions issue

Excessive permissions requested

Fix: 1. Review the permissions requested by the app in Settings > Privacy. Disable any permissions that you feel are unnecessary for the app's fu... ⇲
 
Network issue

Unreliable GPS tracking

Fix: 1. Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and set it to 'While Using the App'.... ⇲
 
Compatibility issue

NYC School Bus does not work for extended periods

Fix: 1. Restart your iPhone to refresh the system and clear any temporary issues. 2. Check for updates in the App Store and install any available... ⇲
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 what users are saying
Bad experience
56.8%

Good experience
42.0%

Neutral
1.2%

~ from our NLP analysis of 412 combined software ratings.

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 Private Data NYC School Bus collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics