—— Run into issues on InBank ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection. A weak or unstable connection can cause the app to log out. Switch between Wi-Fi and cellular data to see if... ⇲
Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
Fix: Make sure that your account is eligible for Zelle. Check the app's settings or your account details to confirm that Zelle is supported for y... ⇲
Fix: Check for any system outages. Visit the InBank website or social media pages to see if there are any announcements regarding app downtime or... ⇲
Fix: Ensure that Face ID is enabled for the app. Go to your iPhone settings, select 'Face ID & Passcode', and make sure that InBank Mobile is tog... ⇲
Fix: Check your app settings to see if there is an option to remember your device. If available, enable this feature to reduce the frequency of s... ⇲
Fix: Double-check for typos in your username and password. Ensure that Caps Lock is not on and that you are using the correct case for letters.... ⇲
Fix: Verify that you are using the correct email address for support. Check the InBank website for the official support email and ensure you are... ⇲
Fix: Document your inquiries and responses. Keep a record of your communications to follow up if necessary. This can help in escalating the issue... ⇲
Fix: Restart your iPhone. A simple restart can clear temporary glitches that may be causing the app to crash. OR Check for available storage o... ⇲