fix problems on AdelFi [iphone]

—— Run into issues on AdelFi ? Get help pending when official support gets back to you!

AdelFi Mobile Banking

Info:

company: AdelFi Credit Union

: https://www.adelfibanking.com/help-support

: www.adelfibanking.com

Chat with our AI-based AdelFi Support

🛠️ Common AdelFi Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Balances show without password prompt

Fix: To enhance security, consider enabling any available app security features such as biometric authentication (Face ID or Touch ID) if your de... ⇲

Error messages when accessing accounts

Fix: First, ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. If the erro... ⇲

Network issue

Fee-free ATMs not available

Fix: Check the app for a list of fee-free ATMs. Navigate to the ATM locator feature within the app to find nearby ATMs that do not charge fees. M... ⇲

Camera issue

AdelFi fails to read check images

Fix: Ensure that you are taking the check photo in a well-lit area and that the check is flat and free of wrinkles. Hold your phone directly abov... ⇲

Camera takes check photo prematurely

Fix: To prevent the camera from taking a photo too soon, ensure that you are holding the check steady and within the frame before tapping the cap... ⇲

Glitches issue

Glitches during transactions

Fix: Before initiating a transaction, ensure that your app is updated to the latest version. Go to the App Store, search for AdelFi, and check fo... ⇲

AdelFi boots users out

Fix: If the app frequently logs you out, check for any updates in the App Store and install them. Also, ensure that your device's operating syste... ⇲

Payments issue

Billpay functionality issues

Fix: If you are experiencing issues with bill pay, first ensure that all your payment information is correctly entered and up to date. Go to the... ⇲

Check deposit process fails

Fix: Ensure that you are following the correct steps for check deposit as outlined in the app. Make sure the check is properly endorsed and that... ⇲

Search issue

Search feature does not show all items

Fix: When using the search feature, ensure that you are using the correct keywords or filters. Try different variations of the search term to see... ⇲

Bugs issue

Inconsistent performance during maintenance

Fix: During maintenance periods, try to avoid using the app. Check the app's status page or social media channels for updates on maintenance sche... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.1%

Neutral

2.6%

Bad experience

1.3%

~ from our NLP analysis of 232 combined software ratings.

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Private Data AdelFi collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics