fix problems on Ava [iphone]

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—— Run into issues on Ava? Get help pending when official support gets back to you!

Ava: Build Credit History Fast
Info:
company: Ava Finance, Inc.
: https://meetava.com/contact
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Account issue

Inconsistent credit score reporting

Fix: 1. Check Reporting Frequency: Understand how often Ava updates your credit score. This information can usually be found in the app's FAQ or... ⇲

Difficulties linking bank accounts

Fix: 1. Double-Check Your Credentials: Ensure that you are entering the correct bank account information, including account number and routing nu... ⇲

Errors during account setup

Fix: 1. Follow Setup Instructions Carefully: Ensure you are following all prompts and instructions during the setup process. Take your time to re... ⇲

Lack of transparency in credit line usage

Fix: 1. Review Account Statements: Regularly check your account statements within the app to monitor your credit line usage and understand how it... ⇲

Inaccurate credit score representation

Fix: 1. Verify Your Credit Report: Use a free credit report service to check your credit report for accuracy and compare it with what Ava is show... ⇲
 
Support issue

Poor customer service response times

Fix: 1. Use In-App Support: Check if there is an in-app support feature that allows you to submit queries or issues directly, which may yield fas... ⇲

Limited support for troubleshooting

Fix: 1. Utilize In-App Resources: Check if the app has a help or support section that provides troubleshooting tips for common issues. 2. Search... ⇲
 
Payments issue

Limited spending options

Fix: 1. Explore All Available Options: Check the app for all available spending options and ensure you are utilizing all features offered. 2. Use... ⇲

High fees for certain payment methods

Fix: 1. Review Fee Structure: Check the app for a detailed breakdown of fees associated with different payment methods to understand where you ca... ⇲
 
Security issue

Issues with identity verification

Fix: 1. Ensure Accurate Information: Double-check that all personal information entered during the verification process is accurate and matches y... ⇲
 
Updates issue

Delayed updates on payment status

Fix: 1. Check Payment Processing Times: Review the app's FAQ or help section for information on typical payment processing times to set expectati... ⇲
 
Login issue

Inability to access account after login issues

Fix: 1. Reset Password: If you are having trouble logging in, use the 'Forgot Password' feature to reset your password and regain access to your... ⇲
 
Registration issue

Confusing application process

Fix: 1. Follow Step-by-Step Guides: Look for any step-by-step guides or tutorials within the app or on the website that can help clarify the appl... ⇲
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 what users are saying
Good experience
97.7%

Bad experience
1.7%

Neutral
0.7%

~ from our NLP analysis of 24,927 combined software ratings.

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 Private Data Ava collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics