fix problems on Explore Shanghai [iphone]

—— Run into issues on Explore Shanghai? Get help pending when official support gets back to you!

Explore Shanghai

Info:

company: ExploreMetro

: https://feedback.exploremetro.com/

: www.exploremetro.com

Chat with our AI-based Explore Shanghai Support

🛠️ Common Explore Shanghai Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Missing estimated travel times between stations

Fix: Check if the app has a settings menu where you can enable travel time estimates. Sometimes, these features are hidden under advanced setting... ⇲

Find my location button stopped working

Fix: Ensure that location services are enabled for the Explore Shanghai app. Go to your iPhone's Settings > Privacy > Location Services, and make... ⇲

Settings issue

Does not provide quickest route using Maglev

Fix: Check if there are any route preferences in the app settings. Some apps allow you to prioritize certain modes of transport. Look for an opti... ⇲

Offline issue

Offline functionality limited

Fix: Before going offline, download the necessary maps or route information while connected to Wi-Fi. Look for a download option in the app that... ⇲

Ads issue

Ads appearing in paid version

Fix: Check if there is an option within the app settings to disable ads. Sometimes, even in paid versions, there may be settings that allow you t... ⇲

Customization issue

No option to switch between English and Chinese station names

Fix: Look for a language setting in the app. This is often found in the settings menu under 'Language' or 'Display Options'. If available, switch... ⇲

Lacks 'things to do and see' around each stop

Fix: Check if there is a feature in the app that allows you to view nearby attractions. This may be under a 'Discover' or 'Explore' section. If a... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.6%

Bad experience

2.7%

Neutral

2.7%

~ from our NLP analysis of 1,215 combined software ratings.

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Private Data Explore Shanghai collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

VIP mode: $1.99 VIP mode to remove ads