fix problems on Vesta [iphone]

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—— Run into issues on Vesta ? Get help pending when official support gets back to you!

Vesta Mobile
Info:
company: Datalogic Software, Inc.
: http://www.vesta.net/#contact
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Login issue

Error messages during login

Fix: 1. Double-check your login credentials for any typos. Ensure that Caps Lock is off and that you are using the correct email and password. 2.... ⇲

Vesta requires repeated login information

Fix: 1. Ensure that you are using the 'Remember Me' option if available during login. 2. Check your device settings to see if there are any restr... ⇲
 
Settings issue

Vesta does not allow users to fix clock-in/out times

Fix: 1. Check if there is an option in the app settings to edit clock-in/out times. If not, consider keeping a manual record of your hours worked... ⇲
 
Bugs issue

Requires paper timesheets despite using the app

Fix: 1. Check if there are settings in the app that allow you to submit timesheets electronically. Look for an option to export or email your hou... ⇲

Frequent error codes

Fix: 1. Take note of the specific error codes you encounter. Search for these codes in the app's help section or online to find potential solutio... ⇲

Clock-in/out times are not recorded

Fix: 1. Ensure that you are following the correct procedure for clocking in/out as outlined in the app's help section. 2. Check your internet con... ⇲
 
Crashes issue

Vesta crashes or fails to open

Fix: 1. Force close the app by double-tapping the home button and swiping up on the Vesta Mobile app. Then, reopen it. 2. Restart your iPhone to... ⇲
 
Syncing issue

Inconsistent synchronization with the server

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if synchronization improves. 2. Check if ther... ⇲
 
UI issue

Users cannot view hours worked

Fix: 1. Navigate to the section of the app where hours are typically displayed. If you cannot find it, check the app's help section for guidance.... ⇲

Vesta is not user-friendly

Fix: 1. Familiarize yourself with the app by exploring all its features. Look for a tutorial or help section within the app that can guide you th... ⇲
 
Privacy issue

Vesta fails to recognize user location

Fix: 1. Go to Settings > Privacy > Location Services and ensure that Vesta Mobile has permission to access your location. 2. Restart your device... ⇲
 
Compatibility issue

Vesta does not work with modified devices

Fix: 1. If you have modified your device, consider restoring it to factory settings to see if that resolves the issue. 2. Check for any compatibi... ⇲
 
Slow issue

Users experience delays in clocking in/out

Fix: 1. Ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if the delay improves. 2. Close any backgro... ⇲
 
Updates issue

Vesta updates do not resolve existing issues

Fix: 1. After an update, try uninstalling and reinstalling the app to ensure that all files are fresh and that any previous issues are cleared. 2... ⇲
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 what users are saying
Bad experience
61.6%

Good experience
32.4%

Neutral
6.0%

~ from our NLP analysis of 417 combined software ratings.

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 Private Data Vesta collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics