fix problems on WyoLotto [iphone]

—— Run into issues on WyoLotto ? Get help pending when official support gets back to you!

WyoLotto / Wyoming Lottery

Info:

company: Wyoming Lottery Corporation

: https://wyolotto.com/contact/

: wyolotto.com

Chat with our AI-based WyoLotto Support

🛠️ Common WyoLotto Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

WyoLotto frequently down or unresponsive

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. Try switching between Wi-Fi and cellular data... ⇲

Ticket scanner fails to work

Fix: 1. Ensure proper lighting: Make sure you are scanning the ticket in a well-lit area. Poor lighting can affect the scanner's ability to read... ⇲

Privacy issue

Requires personal information for basic features

Fix: 1. Review privacy settings: Go to Settings > Privacy on your iPhone and check what permissions WyoLotto has. You can limit access to certain... ⇲

Increased spam calls after providing phone number

Fix: 1. Use a secondary phone number: Consider using a secondary phone number or a temporary number for registration to avoid spam on your primar... ⇲

Registration issue

Registration process loops without completion

Fix: 1. Check your internet connection: Ensure you have a stable internet connection during the registration process. 2. Clear app cache: Go to S... ⇲

Bugs issue

Multi-draw tickets do not save all draws

Fix: 1. Manually check draws: After purchasing a multi-draw ticket, manually check the draw dates to ensure they are recorded correctly. 2. Re-en... ⇲

Draws remaining not displayed accurately

Fix: 1. Manually track draws: Keep a personal record of your tickets and their respective draw dates to ensure you know how many draws remain. 2.... ⇲

Error occurs every time scanning a ticket

Fix: 1. Ensure proper lighting and clean the camera lens as mentioned earlier. 2. Restart the app: Close and reopen the app to reset the scanner... ⇲

UI issue

Unresponsive input fields

Fix: 1. Restart the app: Close the WyoLotto app completely and reopen it to reset any unresponsive fields. 2. Update the app: Check for updates i... ⇲

Poor user interface design

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features better. 2. Provide feedback... ⇲

Account issue

Password reset required after issues

Fix: 1. Use the 'Forgot Password' feature: If you are prompted to reset your password, use the app's 'Forgot Password' link to receive a reset em... ⇲