fix problems on JustPark Parking [iphone]

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—— Run into issues on JustPark Parking? Get help pending when official support gets back to you!

JustPark Parking
Info:
company: JustPark Parking Ltd
: https://help.justpark.com/
: www.justpark.com
Chat with our AI-based JustPark Parking Support
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Registration issue

Difficult to register and update account information

Fix: When registering or updating your account, ensure that you are using a strong and stable internet connection. If you encounter issues, try s... ⇲
 
Payments issue

Refund policy is strict and unhelpful

Fix: Before booking, carefully read the refund policy to understand the terms. If you believe you are entitled to a refund, gather all relevant i... ⇲

Credit card payments often fail

Fix: Ensure that your credit card information is entered correctly. Check for any typos in the card number, expiration date, and CVV code. Also,... ⇲

Apple Pay transactions fail for non-UK numbers

Fix: If you are using a non-UK number, try adding a UK-based payment method to your Apple Pay account. This may help facilitate transactions with... ⇲

Cannot purchase multiple tickets at once

Fix: As a workaround, you can book each ticket separately. Make sure to complete the payment for one ticket before proceeding to the next to avoi... ⇲

Kiosk does not accept credit cards

Fix: If the kiosk does not accept credit cards, try using cash if that option is available. Alternatively, check if the kiosk accepts mobile paym... ⇲
 
Syncing issue

JustPark Parking and website do not sync

Fix: To ensure that your app and website are in sync, log out of both the app and the website, then log back in. This can refresh your account da... ⇲
 
Support issue

Customer support is unresponsive

Fix: If you need assistance, try reaching out through multiple channels such as email, social media, or the app's help section. Sometimes, differ... ⇲
 
Slow issue

Lagging and slow performance

Fix: To improve app performance, try closing other apps running in the background. Double-tap the home button and swipe up on apps to close them.... ⇲
 
Bugs issue

Inaccurate location information

Fix: Make sure that location services are enabled for the JustPark app. Go to Settings > Privacy > Location Services, find JustPark, and select '... ⇲

Deactivated listings still receive bookings

Fix: If you notice that a deactivated listing is still receiving bookings, report this issue through the app's feedback feature or help section t... ⇲
 
Messages issue

Issues with SMS verification

Fix: Ensure that your phone number is entered correctly and that you have a good signal. If you do not receive the SMS, try requesting the verifi... ⇲
 
Settings issue

Difficult to add vehicle information

Fix: When adding vehicle information, ensure that you are entering all required fields correctly. Double-check for any typos or missing informati... ⇲
 
Compatibility issue

No support for non-UK license plates

Fix: If you have a non-UK license plate, try contacting the parking space owner directly through the app to see if they can accommodate your vehi... ⇲
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 what users are saying
Good experience
76.6%

Bad experience
20.6%

Neutral
2.8%

~ from our NLP analysis of 141 combined software ratings.

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Avios: Shop, Collect & Travel

 Private Data JustPark Parking collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers