fix problems on NBC10 Boston [iphone]

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—— Run into issues on NBC10 Boston? Get help pending when official support gets back to you!

NBC10 Boston: News & Weather
Info:
company: NBCUniversal Media, LLC
: https://www.nbcboston.com/contact-us/
: www.nbcboston.com
Chat with our AI-based NBC10 Boston Support
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Freezing issue

page gets stuck and can't scroll

Fix: 1. Try refreshing the page by pulling down from the top of the screen. 2. If that doesn't work, close the app and reopen it. 3. If the probl... ⇲

weather forecast video freezes

Fix: 1. Ensure you have a stable internet connection, as video freezing can often be due to connectivity issues. 2. Close the app and restart it... ⇲

NBC10 Boston locks up on iPad

Fix: 1. Close the app completely by swiping up from the bottom of the screen and swiping the NBC10 app off the screen. 2. Restart your iPad by ho... ⇲
 
Notifications issue

alerts require extra step to clear

Fix: 1. Go to Settings > Notifications > NBC10 and check the notification settings. Ensure that 'Show Previews' is set to 'Always' or 'When Unloc... ⇲
 
Audio issue

NBC10 Boston kicks off podcast when opened

Fix: 1. Check if the NBC10 app is set as the default app for podcasts. Go to Settings > Podcasts and see if there are any settings that might be... ⇲
 
Ads issue

pop-up video ads are annoying

Fix: 1. Check if there is an option within the app settings to limit or disable ads. Go to the app's settings and look for any ad preferences. 2.... ⇲
 
UI issue

new format has poor flow

Fix: 1. Familiarize yourself with the new layout by exploring all sections of the app. Sometimes, it takes time to adjust to a new format. 2. If... ⇲
 
Support issue

feedback email rejected

Fix: 1. Double-check the email address you are using to send feedback. Ensure there are no typos or errors. 2. If the email is correct, try using... ⇲
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 what users are saying
Good experience
89.9%

Bad experience
7.4%

Neutral
2.6%

~ from our NLP analysis of 497 combined software ratings.

 Switch to these Alternatives:
WCVB NewsCenter 5 - Boston
Boston 25 News | Live TV Video
7 News HD - Boston News Source
The Boston Globe
WMUR News 9 - New Hampshire
The Boston Globe ePaper
WBUR
Very Local: News & Weather
Court TV
Boston Herald

 Private Data NBC10 Boston collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics