fix problems on Crowdtap Surveys & Opinions [iphone]

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—— Run into issues on Crowdtap Surveys & Opinions? Get help pending when official support gets back to you!

Crowdtap Surveys & Opinions
Info:
company: Crowdtap Inc.
: https://support.crowdtap.com/
: crowdtap.com
Chat with our AI-based Crowdtap Surveys & Opinions Support
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Support issue

Slow customer support response

Fix: 1. Use In-App Support: Check if there’s an in-app support feature that allows you to submit a ticket or query directly. This may expedite th... ⇲

Difficulty in contacting support

Fix: 1. Use In-App Support: Look for a help or support section within the app that may provide direct access to customer support. 2. Check Help C... ⇲

Delayed email responses

Fix: 1. Check Spam/Junk Folder: Ensure that responses from Crowdtap are not being filtered into your spam or junk email folder. 2. Be Patient: Un... ⇲
 
Bugs issue

Inconsistent survey availability

Fix: 1. Regularly Check the App: Survey availability can change frequently. Make it a habit to check the app at different times of the day to cat... ⇲

Points not credited for completed surveys

Fix: 1. Check Survey Status: Go to the 'My Surveys' section in the app to see if the survey is still processing. Sometimes, it may take a while f... ⇲

Long wait times for rewards

Fix: 1. Review Reward Policies: Familiarize yourself with Crowdtap’s reward policies to understand the expected wait times for different types of... ⇲

Limited sampling opportunities

Fix: 1. Complete Profile Surveys: Ensure your profile is fully completed and up-to-date, as this can help match you with more sampling opportunit... ⇲

Confusing survey questions

Fix: 1. Take Your Time: Read each question carefully and take your time to understand what is being asked before answering. 2. Skip Questions: If... ⇲

Inability to redeem points

Fix: 1. Check Redemption Requirements: Ensure you meet all requirements for redeeming points, such as minimum point thresholds or specific condit... ⇲
 
Account issue

Issues with account recovery

Fix: 1. Use the 'Forgot Password' Feature: If you can’t access your account, use the 'Forgot Password' link on the login page to reset your passw... ⇲

Frequent account flagging

Fix: 1. Review Your Responses: Ensure that your survey responses are consistent and honest. Inconsistent answers can lead to account flagging. 2.... ⇲

Unclear terms of service violations

Fix: 1. Review Terms of Service: Take the time to read through Crowdtap’s terms of service to understand what actions may lead to violations. 2.... ⇲
 
Glitches issue

Technical glitches during surveys

Fix: 1. Restart the App: If you encounter a glitch, try closing the app completely and reopening it to see if the issue resolves. 2. Check Intern... ⇲
 
UI issue

Crowdtap Surveys & Opinions navigation issues

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout and navigation. Look for a tutorial or help secti... ⇲
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 what users are saying
Good experience
81.6%

Bad experience
16.6%

Neutral
1.8%

~ from our NLP analysis of 7,111 combined software ratings.

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 Private Data Crowdtap Surveys & Opinions collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
    • Other Data