fix problems on CNB Bank & Trust [iphone]

—— Run into issues on CNB Bank & Trust? Get help pending when official support gets back to you!

CNB Bank & Trust

Info:

company: CNB Bank & Trust Mobile Banking

: https://www.cnbil.com/About/contact-us/

: www.cnbil.com

Chat with our AI-based CNB Bank & Trust Support

🛠️ Common CNB Bank & Trust Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Face ID not working after multiple logins

Fix: 1. Go to your iPhone's Settings. 2. Scroll down and tap on 'Face ID & Passcode'. 3. Enter your passcode when prompted. 4. Ensure that 'iPhon... ⇲

CNB Bank & Trust crashes on iOS 16

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll down to see if there are upda... ⇲

Thumbprint login fails

Fix: 1. Go to Settings > Touch ID & Passcode. 2. Ensure that 'iTunes & App Store' and 'Unlock iPhone' are enabled. 3. If it still fails, try re-e... ⇲

Network issue

Limited online banking access

Fix: 1. Check if the app has been updated to the latest version. If not, update it via the App Store. 2. Review the app's features in the setting... ⇲

Downloads issue

Inability to download statements on mobile

Fix: 1. Check if the app is updated to the latest version. 2. If the option to download statements is not available, try accessing your account t... ⇲

Customization issue

CNB Bank & Trust lacks features compared to website

Fix: 1. Review the app's settings and help section to see if there are any features that can be enabled. 2. Use the website for tasks that are no... ⇲

Rudimentary mobile app

Fix: 1. Familiarize yourself with the app's features by exploring the settings and help section. 2. Use the website for more advanced features th... ⇲

Payments issue

No quick pay option for different banks

Fix: 1. Check if the app has been updated to the latest version. 2. If the quick pay option is not available, consider using the website for this... ⇲

Compatibility issue

Not optimized for iPhone 5

Fix: 1. Check if the app is updated to the latest version, as updates may include optimizations. 2. If the app continues to perform poorly, consi... ⇲

No iPad version

Fix: 1. Use the iPhone version of the app on your iPad by downloading it from the App Store. 2. Alternatively, access your online banking through... ⇲

CNB Bank & Trust not tested for iOS 16 compatibility

Fix: 1. Ensure that your app is updated to the latest version, as updates may include compatibility fixes. 2. If the app continues to have issues... ⇲

Updates issue

Poor update support

Fix: 1. Regularly check the App Store for updates to ensure you have the latest version. 2. If you notice a lack of updates, consider using the w... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.8%

Bad experience

3.1%

Neutral

3.1%

~ from our NLP analysis of 711 combined software ratings.

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Private Data CNB Bank & Trust collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics