fix problems on ReadingIQ [iphone]

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—— Run into issues on ReadingIQ? Get help pending when official support gets back to you!

ReadingIQ
Info:
company: Age of Learning, Inc.
: https://www.readingiq.com/customer-support
: www.readingiq.com
Chat with our AI-based ReadingIQ Support
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Screen issue

Blank screen on startup

Fix: 1. Force close the app: As mentioned earlier, double-click the Home button or swipe up to view open apps, then swipe up on ReadingIQ to clos... ⇲
 
Content issue

Limited book selection for higher grades

Fix: 1. Explore other categories: Check if there are additional categories or filters within the app that may reveal more books suitable for high... ⇲

Inconsistent reading levels

Fix: 1. Adjust reading settings: Check if there are settings within the app that allow you to adjust the reading level or difficulty. This may he... ⇲

Missing favorite books

Fix: 1. Check your favorites list: Ensure you are logged into the correct account and check if the favorites list is still accessible. Sometimes,... ⇲
 
Support issue

Customer support delays

Fix: 1. Use FAQs and help sections: Check the app's help section or FAQs for common issues and solutions that may resolve your problem without ne... ⇲
 
Payments issue

Auto-renewal issues

Fix: 1. Manage subscriptions: Go to Settings > [your name] > Subscriptions on your iPhone. Find ReadingIQ and check your subscription settings. Y... ⇲

Inability to cancel subscription easily

Fix: 1. Manage subscriptions: Go to Settings > [your name] > Subscriptions on your iPhone. Find ReadingIQ and select it to cancel your subscripti... ⇲

No access to books after payment

Fix: 1. Check your account status: Ensure that your payment went through and that your account is active. You can check this in the app settings... ⇲

Inability to remove credit card information

Fix: 1. Manage payment methods: Go to Settings > [your name] > Payment & Shipping on your iPhone. Here, you can manage and remove credit card inf... ⇲
 
Bugs issue

Broken links

Fix: 1. Refresh the app: Close and reopen the app to see if the links work after a refresh. 2. Check for updates: Ensure that you are using the l... ⇲
 
Customization issue

No way to sort books by Lexile level

Fix: 1. Use search filters: If the app has a search function, try searching for books by Lexile level directly if that option is available. 2. Cr... ⇲
 
Audio issue

Limited 'read to me' options

Fix: 1. Explore settings: Check the app settings to see if there are options to enable or adjust 'read to me' features. Sometimes, these settings... ⇲

High-pitched voice in audio

Fix: 1. Check audio settings: Look for any audio settings within the app that may allow you to adjust the voice or pitch. Some apps have options... ⇲
 
Glitches issue

Glitches when switching profiles

Fix: 1. Log out and log back in: Try logging out of the app and then logging back in to see if this resolves the glitches when switching profiles... ⇲
 
Login issue

Errors in teacher login

Fix: 1. Reset password: If you are having trouble logging in, try resetting your password through the app or website. Follow the prompts to recei... ⇲
 
Accessibility issue

Limited access for disabled users

Fix: 1. Explore accessibility settings: Check your iPhone's accessibility settings (Settings > Accessibility) to see if there are features that c... ⇲
 
Compatibility issue

Inconsistent user experience across devices

Fix: 1. Ensure app updates: Make sure that the ReadingIQ app is updated to the latest version on all devices to ensure consistency in features an... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.8%

Bad experience
5.7%

Neutral
4.5%

~ from our NLP analysis of 20,510 combined software ratings.

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Books, Stories & Math for Kids
Sight Words Reading Games ABC

 Private Data ReadingIQ collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. ReadingIQ: $7.99 $7.99 Monthly Plan with One Month Free
  2. One Month 4.99: $4.99 One month subscription to ReadingIQ
  3. ReadingIQ: $39.99 $39.99 Annual Subscription
  4. One year 29.99: $29.99 One year subscription to ReadingIQ
  5. ReadingIQ: $7.99 7.99 Monthly Subscription
  6. ReadingIQ: $7.99 $7.99 Monthly Plan with One Month Free
  7. ReadingIQ: $49.99 $49.99 Annual Plan with One Month Free
  8. ReadingIQ: $4.99 Monthly Subscription
  9. ReadingIQ: $29.99 Annual Plan with your First Month Free
  10. ReadingIQ: $39.99 $39.99 Annual Subscription