—— Run into issues on SATA Azores Airlines? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are entering the correct username and password. Check for any typos, and make sure that Caps Lock is not on. If you have for... ⇲
Fix: Check your spam or junk email folder to see if the password reset email was filtered there. If you find it, mark it as 'Not Spam' to ensure... ⇲
Fix: Double-check all the information you are entering during the account creation process. Ensure that all required fields are filled out correc... ⇲
Fix: Make sure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If an upda... ⇲
Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check your available space. If stor... ⇲
Fix: Ensure that your iPhone is updated to the latest version of iOS. Go to Settings > General > Software Update to check for updates. OR If t... ⇲
Fix: Ensure that you have a stable internet connection. If you are on a weak connection, the app may not be able to fetch the latest flight statu... ⇲
Fix: Check for updates in the App Store. Go to the App Store, tap on your profile icon, and scroll down to see if there are updates available for... ⇲
Fix: Check the flight status section of the app for updates, as terminal and gate information is often provided closer to departure time. OR I... ⇲
Fix: Check if you are logged into the correct account associated with your booking. If you are logged in, navigate to the 'My Trips' or 'Boarding... ⇲
Fix: Ensure that you are within the check-in window for your flight, which is typically 24-48 hours before departure. If you are outside this win... ⇲
Fix: Make sure you are logged into the correct account that has the previous reservations. Check the 'My Trips' or 'Reservations' section in the... ⇲
Fix: Before making a new booking, check your existing reservations in the app to ensure you do not have a duplicate. If you suspect a duplicate,... ⇲
Fix: Take note of the specific error message you are receiving and try searching for it online to see if others have encountered the same issue a... ⇲
Fix: Check the app for any FAQs or help sections that may provide answers to common issues. Often, apps have a support section that can guide you... ⇲
Fix: Check if you are logged into the correct account that is associated with your mileage rewards. If you have multiple accounts, ensure you are... ⇲
Fix: Try restarting the app by closing it completely and reopening it. This can help clear temporary glitches in the user interface. OR If the... ⇲
Fix: If the app does not provide a print option, try accessing your boarding pass through the airline's website, where you may find a print optio... ⇲
Fix: If the app requires a specific format for entering your birthdate, ensure you are following that format. If it is a dropdown, select the cor... ⇲
Fix: Review the airline's baggage policy on their website to understand the charges and ensure you are aware of what is included in your fare.... ⇲