fix problems on MetroMart [iphone]

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—— Run into issues on MetroMart? Get help pending when official support gets back to you!

MetroMart: #1 Grocery Delivery
Info:
company: METROMART TECHNOLOGIES, INC.
: https://www.metromart.com/info/faq
: metromart.com
Chat with our AI-based MetroMart Support
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Support issue

No option to contact customer service

Fix: 1. Look for a help or FAQ section within the app that may provide answers to common questions. 2. Check the app's website for a contact form... ⇲

Poor customer service response

Fix: 1. Use the app's feedback feature to report your experience and request a follow-up. 2. Document your interactions with customer service for... ⇲
 
Bugs issue

Delayed deliveries

Fix: 1. Check your order confirmation for estimated delivery times and plan accordingly. 2. If your delivery is delayed, try refreshing the app o... ⇲

Inaccurate item availability

Fix: 1. Always check the app for the most current stock status before placing an order. 2. If an item is marked as available but is not delivered... ⇲

Riders ask for additional compensation

Fix: 1. Review the app's policy on tipping and compensation to understand what is expected. 2. If you feel uncomfortable with the request, polite... ⇲

Missing items in orders

Fix: 1. Double-check your order confirmation to ensure all items were included. 2. Keep a record of missing items and report them through the app... ⇲

Delivery from distant stores

Fix: 1. Check the app's settings to see if you can set a preferred delivery area or store. 2. If possible, filter your search results to show onl... ⇲
 
Compatibility issue

No backward compatibility for app updates

Fix: 1. Regularly back up your iPhone to iCloud or your computer to ensure you can restore previous versions if needed. 2. Before updating, check... ⇲
 
Customization issue

Limited selection of fruits and vegetables

Fix: 1. Explore other grocery delivery apps that may offer a wider selection of produce. 2. Check if MetroMart has a seasonal selection that may... ⇲

No separate carts per store

Fix: 1. Use the search function to find items from different stores and add them to your cart. 2. Keep a list of items you want from each store a... ⇲
 
Payments issue

International credit cards not accepted

Fix: 1. Use a local credit card or a debit card that is accepted by the app. 2. Check if your bank offers a virtual card that can be used for onl... ⇲

No PayPal payment option

Fix: 1. Use a credit or debit card that is accepted by the app. 2. Check if the app plans to add PayPal in future updates by looking at their upd... ⇲
 
Freezing issue

MetroMart freezes or becomes unresponsive

Fix: 1. Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. 2. Restart your iPhone to clear any t... ⇲
 
Updates issue

Forced updates without improvements

Fix: 1. Check the app's update notes to see if there are any improvements or bug fixes listed. 2. If you find the updates unhelpful, consider pro... ⇲
 
UI issue

Inability to enter correct address

Fix: 1. Ensure that your location services are enabled for the app by going to Settings > Privacy > Location Services. 2. Manually enter your add... ⇲

MetroMart does not allow for easy address input

Fix: 1. Ensure that your keyboard settings are correct and that you are using the latest version of the app. 2. Try using the copy-paste function... ⇲
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 what users are saying
Good experience
84.3%

Bad experience
9.7%

Neutral
6.0%

~ from our NLP analysis of 637 combined software ratings.

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 Private Data MetroMart collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics