fix problems on CoreFirst Bank [iphone]

—— Run into issues on CoreFirst Bank ? Get help pending when official support gets back to you!

CoreFirst Bank Mobile App

Info:

company: CoreFirst Bank & Trust

: https://www.cbtks.com/

Chat with our AI-based CoreFirst Bank Support

🛠️ Common CoreFirst Bank Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Frequent account lockouts

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Clunky password change process

Fix: To change your password more easily, navigate to the settings or security section of the app. Follow the prompts carefully, and ensure you m... ⇲

Payments issue

Inaccurate transaction duplication

Fix: Check your transaction history regularly. If you notice duplicates, try logging out and back into the app to refresh the data. This can some... ⇲

Slow online payment processing

Fix: Ensure you have a stable internet connection when making payments. If the app is slow, try closing other apps running in the background to f... ⇲

Missing ability to transfer funds between banks

Fix: If you need to transfer funds, consider using an external service like PayPal or Venmo as a workaround until the app adds this feature. OR... ⇲

Camera issue

Check deposit capture issues

Fix: When capturing a check, ensure you are in a well-lit area and that the check is flat and free of wrinkles. Follow the app's guidelines for c... ⇲

Fingerprint sign-in deactivation

Fix: Go to the app settings and ensure that fingerprint sign-in is enabled. If it is already enabled, try disabling it and then re-enabling it to... ⇲

Touch ID requires app restart

Fix: If Touch ID requires a restart, try clearing the app's cache by going to your iPhone settings, selecting the app, and choosing to clear data... ⇲

UI issue

Footer blocking data display

Fix: Try rotating your device to landscape mode to see if the footer moves out of the way. This can sometimes help with display issues. OR If... ⇲

Lack of memo post transactions visibility

Fix: If you need to keep track of memos, consider using a separate note-taking app to log important transaction details until this feature is add... ⇲

No balance preview without opening app

Fix: As a workaround, consider using the iPhone's widget feature to add a banking widget that may provide balance information without opening the... ⇲

Support issue

Limited customer support response on bugs

Fix: If you encounter bugs, document them clearly with screenshots and detailed descriptions. This can help you keep track of issues and follow u... ⇲

Performance issue

Inconsistent app performance

Fix: Ensure your app is updated to the latest version, as updates often include performance improvements. Also, check your device for any pending... ⇲

Customization issue

No categorization of funds in net worth

Fix: Consider using a budgeting app that allows for categorization of funds and can sync with your bank account for a more detailed view of your... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.4%

Bad experience

11.3%

Neutral

4.3%

~ from our NLP analysis of 770 combined software ratings.

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Private Data CoreFirst Bank collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics