fix problems on Kindertales [iphone]

—— Run into issues on Kindertales ? Get help pending when official support gets back to you!

Kindertales for Parents

Info:

company: Kindertales Inc.

: https://www.kindertales.com/support.html

: www.kindertales.com

Chat with our AI-based Kindertales Support

🛠️ Common Kindertales Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Photos are low quality and cannot be downloaded directly

Fix: Check the app settings to see if there is an option to adjust photo quality. If available, set it to the highest quality. If not, consider t... ⇲

Notifications often lead to empty pages

Fix: Try clearing the app's cache. Go to your iPhone settings, find Kindertales, and select 'Clear Cache' if the option is available. This can he... ⇲

Messages issue

Messages are cumbersome to read

Fix: Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size. Increasing the text size may make messages easi... ⇲

Messaging feature is unreliable

Fix: Try uninstalling and reinstalling the app. This can help reset any corrupted data that may be causing messaging issues. OR Check your int... ⇲

Customization issue

No option to save pictures or change orientation

Fix: Take screenshots of the images you want to save. Press the Side Button and the Volume Up button simultaneously to capture the screen. You ca... ⇲

UI issue

Activities section is empty

Fix: Ensure that you are logged in with the correct account that has access to the activities. Sometimes, switching accounts can resolve visibili... ⇲

Lacks a dedicated photo section for sharing

Fix: Use the existing messaging feature to share photos directly with contacts. You can send images as attachments in messages, even if there isn... ⇲

Clunky user interface

Fix: Explore the app settings to see if there are options to customize the interface or layout. Sometimes, adjusting settings can improve usabili... ⇲

Frequent login required for updates

Fix: Check if the app has a 'Remember Me' or 'Stay Logged In' option when logging in. Enabling this feature can help reduce the frequency of logi... ⇲

Crashes issue

Kindertales crashes frequently

Fix: Make sure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your de... ⇲

Loading issue

Daily activity fails to load

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if that reso... ⇲

Installation issue

Requires repeated app installation to send messages

Fix: Clear the app's cache and data if possible. Go to Settings > Kindertales and look for options to clear cache. This can help resolve issues w... ⇲

Updates issue

Inconsistent performance after updates

Fix: After an update, restart your iPhone to ensure all changes are applied correctly. This can help improve app performance post-update. OR I... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

65.9%

Bad experience

31.7%

Neutral

2.4%

~ from our NLP analysis of 41 combined software ratings.

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Private Data Kindertales collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Diagnostics