fix problems on TR [iphone]

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—— Run into issues on TR? Get help pending when official support gets back to you!

TR - Chat with Soccer Stars
Info:
company: The Residency Sports Ltd
: https://theresidency.io/pages/contact
: www.theresidency.io
Chat with our AI-based TR Support
   Hello! How can I assist you?  

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Account issue

User blocked error

Fix: 1. Check your account status: Log into your account from a different device or browser to see if you are indeed blocked. 2. Review community... ⇲
 
Login issue

Inability to log in

Fix: 1. Check your credentials: Ensure that you are entering the correct username and password. If you forgot your password, use the 'Forgot Pass... ⇲
 
Registration issue

Requires phone number for account creation

Fix: 1. Use a temporary phone number: If you are uncomfortable providing your personal phone number, consider using a temporary phone number serv... ⇲
 
Crashes issue

TR crashes on login

Fix: 1. Update the app: Ensure you have the latest version of the app installed. Go to the App Store and check for updates. 2. Restart your devic... ⇲
 
Updates issue

Update required message despite being updated

Fix: 1. Restart the app: Close the app completely and reopen it to see if the message persists. 2. Clear app cache: Go to your iPhone settings, f... ⇲
 
Compatibility issue

Limited availability in certain countries

Fix: 1. Use a VPN: Consider using a Virtual Private Network (VPN) to change your location to a country where the app is available. Download a rep... ⇲
 
Network issue

Unprofessional server issues

Fix: 1. Check server status: Look for any official announcements on the app's social media pages or forums regarding server maintenance or outage... ⇲
 
UI issue

Inconsistent user experience

Fix: 1. Provide feedback: Use the app's feedback feature to report your experience and suggest improvements. 2. Explore settings: Check the app s... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
76.0%

Bad experience
24.0%

Neutral
0.0%

~ from our NLP analysis of 25 combined software ratings.

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 Private Data TR collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Pro Subscription - 1 month: $9.99 Pro Subscription - 1 month
  2. Pro Subscription (3 months): $19.99 Pro Subscription (3 months)
  3. Pro Subscription (1 year): $59.99 Pro Subscription (1 year)
  4. Legend Pack: $11.95 Legend Pack
  5. Starter Pack: $0.99 Starter Pack
  6. Elite Pack: $6.99 Elite Pack
  7. Epick Pack: $49.90 Epick Pack
  8. Ultimate Pack: $99.99 Ultimate Pack