fix problems on Helbiz Live [iphone]

—— Run into issues on Helbiz Live? Get help pending when official support gets back to you!

Helbiz Live

Info:

company: Micromobility.com, Inc.

: https://support.helbiz.com/

Chat with our AI-based Helbiz Live Support

🛠️ Common Helbiz Live Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Helbiz Live should have a search option

Fix: While Helbiz Live may not currently have a built-in search feature, you can use the app's categories or filters to navigate to the content y... ⇲

live stream constantly crashes

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲

Video issue

pixelation during replay

Fix: Check your internet connection. A slow or unstable connection can cause pixelation. Run a speed test using a service like Speedtest.net to e... ⇲

poor streaming quality

Fix: Switch to a different Wi-Fi network if available, or try using mobile data to see if the streaming quality improves. Sometimes, specific net... ⇲

logs out after closing the app

Fix: Check your app settings for any options related to session management or auto-login. If available, enable any settings that keep you logged... ⇲

Account issue

device limit error despite using one device

Fix: Log out of the app and then log back in. This can refresh your session and may resolve any temporary device limit errors. OR Clear the ap... ⇲

Loading issue

manifest cannot be loaded

Fix: Check your internet connection to ensure it is stable. A poor connection can prevent the app from loading necessary files. Restart your rout... ⇲

Gameplay issue

difficult to watch games

Fix: Ensure that your device is not running low on storage. Go to Settings > General > iPhone Storage to check available space. If storage is low... ⇲

Screen issue

image does not fill the screen on iPad

Fix: Check the app settings for any options related to video display or aspect ratio. Some apps allow you to adjust how the video is displayed on... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.0%

Bad experience

16.9%

Neutral

1.1%

~ from our NLP analysis of 89 combined software ratings.

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Private Data Helbiz Live collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics