fix problems on NDInsider [iphone]

—— Run into issues on NDInsider? Get help pending when official support gets back to you!

NDInsider

Info:

company: Gannett

: https://help.ndinsider.com

: www.ndinsider.com

Chat with our AI-based NDInsider Support

🛠️ Common NDInsider Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Constantly blocked from subscription content

Fix: Ensure that your subscription is active by checking your account settings. Go to the app, tap on your profile, and verify your subscription... ⇲

Frustrating tech issues with login recognition

Fix: Clear the app's cache. Go to your iPhone settings, scroll down to the NDInsider app, and select 'Clear Cache' if available. This can help re... ⇲

NDInsider does not remember user sign-in

Fix: Check your device settings to ensure that the app has permission to use your device's keychain for storing passwords. Go to Settings > Passw... ⇲

Settings issue

Articles not in chronological order

Fix: Try refreshing the app. Pull down on the main feed to refresh the content. This can sometimes reorder articles based on the latest updates.... ⇲

Ads issue

Excessive ads despite subscription

Fix: Log out and log back into your account. This can sometimes reset your ad preferences and ensure that your subscription is recognized properl... ⇲

UI issue

Manual deletion of reviews required

Fix: Look for a settings option within the app that allows you to manage your reviews. Some apps have a feature to bulk delete or manage reviews... ⇲

Payments issue

Too many stories require subscription to read

Fix: Utilize the free trial period if available. This allows you to access subscription content temporarily and evaluate if the subscription is w... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.9%

Bad experience

4.5%

Neutral

3.6%

~ from our NLP analysis of 418 combined software ratings.

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Private Data NDInsider collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Monthly Digital Subscription: $9.99 Enjoy the latest news with a subscription!
Annual Digital Subscription: $39.99 Enjoy the latest news with a subscription!