fix problems on Twin Cities In Motion [iphone]

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—— Run into issues on Twin Cities In Motion? Get help pending when official support gets back to you!

Twin Cities In Motion
Info:
company: Twin Cities In Motion
: https://www.tcmevents.org/company/contact-us
: www.tcmevents.org
Chat with our AI-based Twin Cities In Motion Support
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Login issue

Requires family members to log in

Fix: 1. Create a separate account: If family members do not want to log in, consider creating a separate account for each user. This way, they ca... ⇲
 
Permissions issue

Access to photos requires Facebook account

Fix: 1. Check for alternative login options: Look for other social media or email login options within the app that may allow you to access photo... ⇲
 
Slow issue

Slow load times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Twin Cities In Motion app, and select 'Offload App' to clear the cac... ⇲
 
Search issue

Difficult to find upcoming races

Fix: 1. Use the search feature: Look for a search bar within the app to quickly find upcoming races by typing in keywords. 2. Check the events se... ⇲
 
Bugs issue

Twin Cities In Motion shows incorrect runner statuses

Fix: 1. Refresh the app: Pull down on the screen to refresh the data. This can help update the runner statuses to the most current information. 2... ⇲
 
Loading issue

No results available after the event

Fix: 1. Check the results section: Navigate to the results section of the app after the event has concluded to see if results have been posted. 2... ⇲
 
Payments issue

Requires credit card information

Fix: 1. Use a prepaid card: If you are uncomfortable providing your credit card information, consider using a prepaid debit card for transactions... ⇲
 
UI issue

Not intuitive to use

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. Look for a help or t... ⇲
 
Account issue

Limited functionality without account creation

Fix: 1. Create an account: If possible, create an account to unlock all features of the app. This may enhance your overall experience. 2. Explore... ⇲
 
Updates issue

Twin Cities In Motion not updated for current year

Fix: 1. Check for updates: Go to the App Store and check if there is an update available for the Twin Cities In Motion app. 2. Reinstall the app:... ⇲
 
Video issue

Missing live video feed

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as a poor connection can prevent the live feed from loading... ⇲
 
Crashes issue

Twin Cities In Motion crashes during tracking

Fix: 1. Restart the app: Force close the app and reopen it to see if the issue persists. 2. Update the app: Ensure you have the latest version of... ⇲
 
Customization issue

Lack of personalized features

Fix: 1. Explore settings: Check the app settings to see if there are options to customize your experience, such as setting preferences for notifi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.4%

Bad experience
15.1%

Neutral
3.4%

~ from our NLP analysis of 291 combined software ratings.

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 Private Data Twin Cities In Motion collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics