fix problems on Mobile-pocket Loyalty Cards [iphone]

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—— Run into issues on Mobile-pocket Loyalty Cards? Get help pending when official support gets back to you!

mobile-pocket loyalty cards
Info:
company: bluesource - mobile solutions gmbh
: https://www.mobile-pocket.com/en/faqs/
: www.mobile-pocket.com
Chat with our AI-based mobile-pocket loyalty cards Support
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Updates issue

Update locked users out of cards

Fix: 1. Check for further updates: Sometimes, a subsequent update can fix issues from the previous one. Go to the App Store, tap on your profile... ⇲

No favorites section after update

Fix: 1. Look for a new way to mark favorites: Sometimes, features are moved or renamed in updates. Explore the app settings or help section to se... ⇲
 
Bugs issue

Maintenance error message persists

Fix: 1. Restart the app: Close the app completely by swiping up from the bottom of the screen (or double-clicking the home button) and swiping th... ⇲

Inconsistent scanning performance

Fix: 1. Ensure good lighting: Make sure you are scanning in a well-lit area, as poor lighting can affect the camera's ability to read barcodes.... ⇲
 
Camera issue

Inability to scan barcodes from saved images

Fix: 1. Use a third-party barcode scanner: Download a barcode scanning app from the App Store that allows you to scan from images. You can then a... ⇲
 
Crashes issue

mobile-pocket loyalty cards crashes after update

Fix: 1. Clear app cache: Go to iPhone Settings > General > iPhone Storage, find Mobile Pocket, and offload the app. Reinstall it to clear any cor... ⇲
 
Network issue

Connectivity issues with Apple Watch

Fix: 1. Reconnect your Apple Watch: Open the Watch app on your iPhone, tap on your watch, and select 'Unpair Apple Watch'. Then, pair it again to... ⇲
 
Loading issue

Cards not loading without phone

Fix: 1. Check app settings: Open Mobile Pocket and look for any settings related to offline access. Some apps allow you to download cards for off... ⇲
 
Privacy issue

Privacy concerns with Apple ID

Fix: 1. Review app permissions: Go to Settings > Privacy > Tracking and ensure Mobile Pocket does not have unnecessary permissions. You can also... ⇲
 
Syncing issue

mobile-pocket loyalty cards does not sync across devices

Fix: 1. Ensure you are logged into the same account: Check that you are using the same login credentials on both devices. If not, log out and log... ⇲
 
Compatibility issue

Limited barcode types available

Fix: 1. Use a third-party app: If Mobile Pocket does not support certain barcode types, consider using a different app that does, and keep your c... ⇲

mobile-pocket loyalty cards does not work with certain stores

Fix: 1. Check store compatibility: Look for a list of supported stores within the app or on the app's website to confirm if the store you are try... ⇲
 
UI issue

mobile-pocket loyalty cards interface name is unattractive

Fix: 1. Customize your device settings: Change your iPhone's display settings to adjust brightness or color filters, which may improve your overa... ⇲
 
Customization issue

No option to customize icon size

Fix: 1. Check for app settings: Explore the app's settings to see if there are any options for adjusting icon sizes or layouts. OR 2. Use devi... ⇲
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 what users are saying
Good experience
94.6%

Neutral
2.9%

Bad experience
2.5%

~ from our NLP analysis of 10,276 combined software ratings.

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Кошелёк: карты, кэшбэк, оплата

 Private Data mobile-pocket loyalty cards collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics