fix problems on Bergdorf Goodman [iphone]

—— Run into issues on Bergdorf Goodman? Get help pending when official support gets back to you!

Bergdorf Goodman

Info:

company: Bergdorf Goodman Inc.

: https://assistance.bergdorfgoodman.com/?itemId=cat403602

Chat with our AI-based Bergdorf Goodman Support

🛠️ Common Bergdorf Goodman Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bergdorf Goodman is glitchy

Fix: 1. Restart the app: Close the app completely by swiping it away in the app switcher, then reopen it. This can clear temporary glitches. 2. U... ⇲

frequent crashes

Fix: 1. Ensure your iPhone is updated: Go to Settings > General > Software Update and install any available updates. 2. Free up storage: Check yo... ⇲

Loading issue

checkout process leads to 404 page

Fix: 1. Clear browser cache: If using a web view in the app, go to Settings > Safari > Clear History and Website Data. 2. Try a different payment... ⇲

pictures fail to load

Fix: 1. Check your internet connection: Ensure you have a stable connection. 2. Restart the app: Close and reopen the app to refresh image loadin... ⇲

shopping cart fails to load

Fix: 1. Restart the app: Close and reopen the app to refresh the cart. 2. Check your internet connection: Ensure you have a stable connection.... ⇲

Bugs issue

cart empties unexpectedly

Fix: 1. Ensure you are logged in: Make sure you are logged into your account before adding items to the cart. 2. Check for app updates: An update... ⇲

duplicates items in cart

Fix: 1. Manually remove duplicates: Go to your cart and delete any duplicate items. 2. Restart the app: Close and reopen the app to refresh the c... ⇲

Slow issue

lag when navigating

Fix: 1. Close background apps: Swipe up from the bottom of the screen and close any unnecessary apps. 2. Restart your iPhone: A simple restart ca... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a strong Wi-Fi or cellular signal. 2. Clear app cache: Offload the app via Settings > Gen... ⇲

UI issue

oversensitive touch scrolling

Fix: 1. Adjust touch sensitivity: Go to Settings > Accessibility > Touch and adjust the sensitivity settings. 2. Restart the app: Close and reope... ⇲

poor user experience

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand its navigation. 2. Provide feedback within the... ⇲

Bergdorf Goodman resets to the beginning when going back

Fix: 1. Avoid using the back button: Instead, use the navigation menu to return to previous sections. 2. Restart the app: Close and reopen the ap... ⇲

jumpy scrolling

Fix: 1. Restart the app: Close and reopen the app to reset scrolling behavior. 2. Check for updates: Ensure you have the latest version of the ap... ⇲

difficult to navigate

Fix: 1. Familiarize yourself with the layout: Spend time exploring the app to understand its navigation. 2. Use the search function: If available... ⇲

lack of product images

Fix: 1. Check your internet connection: Ensure you have a stable connection for images to load. 2. Restart the app: Close and reopen the app to r... ⇲

Privacy issue

inability to opt out of emails

Fix: 1. Check account settings: Go to your account settings within the app and look for email preferences to opt out. 2. Unsubscribe from emails:... ⇲

Search issue

search features do not work

Fix: 1. Restart the app: Close and reopen the app to refresh its functionality. 2. Check for updates: Ensure you have the latest version of the a... ⇲

Customization issue

no ability to sort by size

Fix: 1. Use filters: If available, use other filters to narrow down your search. 2. Manually check product sizes: Look for size information on pr... ⇲

Compatibility issue

Bergdorf Goodman does not work on iPad

Fix: 1. Check compatibility: Ensure the app is compatible with your iPad model and iOS version. 2. Update the app: Go to the App Store and check... ⇲

Freezing issue

constant freezing

Fix: 1. Restart the app: Close and reopen the app to clear temporary freezes. 2. Free up storage: Check your storage under Settings > General > i... ⇲