fix problems on Park KC [iphone]

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—— Run into issues on Park KC? Get help pending when official support gets back to you!

Park KC
Info:
company: City of Kansas City, MO
: https://www.passportparking.com/support/
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Payments issue

No Apple Pay support

Fix: If Apple Pay is not supported, consider using a different payment method that is accepted by the app. You can add a credit or debit card dir... ⇲

Payment confirmation issues

Fix: Check your email or notifications for any payment confirmation messages. Sometimes confirmations are sent separately from the app. OR If... ⇲

Duplicate credit card errors

Fix: Check if the card you are trying to add is already saved in the app. If it is, you may need to remove the existing entry before adding it ag... ⇲
 
Updates issue

Park KC has not been updated in over 2 years

Fix: Check the app store for any available updates. If there are none, consider looking for alternative apps that offer similar functionality and... ⇲

Park KC is outdated

Fix: Uninstall the app and reinstall it from the app store to ensure you have the latest version available, if any updates exist. OR Consider... ⇲
 
Settings issue

Cannot extend time

Fix: Look for an option within the app to extend your time. This may be located in the main menu or under your current session details. If you ca... ⇲

Difficult to change information

Fix: Navigate to the settings or profile section of the app. Look for options to edit your personal information. If the app is unresponsive, try... ⇲
 
Privacy issue

Requests unnecessary personal information

Fix: Review the app's privacy policy to understand why certain information is requested. If you feel uncomfortable, consider whether you want to... ⇲
 
UI issue

No submit button on entry screen

Fix: Try scrolling down on the entry screen to see if the submit button is hidden. Sometimes UI elements can be obscured by the screen size or or... ⇲

Buttons do not pull up keyboard

Fix: Restart the app to see if this resolves the issue. Sometimes, a simple restart can fix UI glitches. OR Check your device settings to ensu... ⇲
 
Network issue

Network errors during registration

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. Restart your router if usin... ⇲
 
Security issue

Fraudulent activity concerns

Fix: Monitor your bank statements and transaction history for any unauthorized charges. If you notice anything suspicious, consider changing your... ⇲
 
Screen issue

Blank session screen

Fix: Try refreshing the app or logging out and back in to see if the session loads correctly afterward. OR If the issue persists, uninstall an... ⇲
 
Login issue

Cannot sign in

Fix: Double-check your login credentials for accuracy. Ensure that you are using the correct email and password combination. OR If you have fo... ⇲

No text code sent for verification

Fix: Check your phone's message settings to ensure that you can receive SMS messages. Make sure your number is entered correctly in the app. OR... ⇲
 
Loading issue

Park KC fails to load

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data to see if that resolves the loading issue... ⇲
 
Installation issue

Unresponsive setup process

Fix: Try restarting your device to clear any temporary glitches that may be affecting the app's performance. OR If the setup process remains u... ⇲
 
Crashes issue

Non-functional app

Fix: Ensure that your device's operating system is compatible with the app. Check for any available updates for your device and install them. O... ⇲
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 what users are saying
Bad experience
88.9%

Good experience
8.9%

Neutral
2.2%

~ from our NLP analysis of 45 combined software ratings.

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 Private Data Park KC collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics