fix problems on IMAX [iphone]

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—— Run into issues on IMAX? Get help pending when official support gets back to you!

IMAX
Info:
company: IMAX Corporation
: https://www.imax.com/content/contacts
: app.imax.com
Chat with our AI-based IMAX Support
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Bugs issue

Frequent bugs and glitches

Fix: Clear the app cache by deleting and reinstalling the IMAX app. This can help resolve many bugs. To do this, press and hold the app icon unti... ⇲
 
UI issue

Flashing control center icon

Fix: Restart your iPhone. Sometimes, a simple restart can resolve temporary glitches. Press and hold the power button until you see the slider, t... ⇲

Poor user interface on the website

Fix: Try accessing the website from a different browser or device to see if the experience improves. Sometimes, browser compatibility can affect... ⇲
 
Content issue

Lack of full-length movies

Fix: Use the app's search feature to find specific titles you are interested in. Sometimes, full-length movies may be available but not prominent... ⇲

Missing information on movie lengths

Fix: Check the official IMAX website or other movie databases like IMDb for detailed information on movie lengths. This can provide you with the... ⇲

Limited 2D and 3D movie options

Fix: Check the app regularly for updates on available movies. Content can change frequently, and new titles may be added. OR Consider explorin... ⇲

No classic IMAX movies available

Fix: Look for classic IMAX movies on other platforms that specialize in older films, such as DVD or Blu-ray retailers, or streaming services that... ⇲
 
Customization issue

No option to add multiple theaters

Fix: Keep a personal list of your favorite theaters in a notes app or a dedicated app for tracking movie theaters. This way, you can easily refer... ⇲
 
Sharing issue

Inability to share viewing experience

Fix: Use social media platforms to share your thoughts on movies you watch. You can post reviews or ratings on platforms like Facebook or Twitter... ⇲
 
Downloads issue

No download feature

Fix: Plan your viewing ahead of time when you have a stable internet connection. This way, you can stream without interruptions. OR Look for o... ⇲
 
Camera issue

Hands visible in low light conditions

Fix: Adjust your screen brightness settings. Go to Settings > Display & Brightness and lower the brightness to reduce visibility of hands in low... ⇲
 
Compatibility issue

IMAX does not utilize Apple Vision features fully

Fix: Explore the settings within the IMAX app to see if there are any options to enable or enhance features related to Apple Vision. Sometimes, f... ⇲
 
Login issue

Inconsistent login issues

Fix: Reset your password to ensure you are using the correct credentials. Go to the login page and select 'Forgot Password?' to initiate a reset.... ⇲
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 what users are saying
Bad experience
46.7%

Good experience
46.7%

Neutral
6.7%

~ from our NLP analysis of 15 combined software ratings.

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 Private Data IMAX collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. A Beautiful Planet [3D]: $5.99 Rated G, 46 minutes runtime, 3D
  2. Deep Sky: $6.99 Deep Sky 2D, Rated G, Documentary
  3. Pandas [3D]: $4.99 Rated G, 3D, Documentary
  4. Journey to the South Pacific: $4.99 Rated G, 2D, Documentary
  5. Superpower Dogs [3D]: $4.99 Rated G, 3D, Documentary
  6. Planet Earth 3: Ep1: Coasts: $4.99 Sir David Attenborough explores the danger...
  7. Hail Columbia: $1.99 Rated NR, 36 minutes runtime, 2D
  8. Fires of Kuwait: $1.99 Rated NR, 36 minutes runtime, 2D
  9. Planet Earth 3: Ep5: Forrests: $4.99 Sir David Attenborough journeys into the...
  10. Planet Earth 3: Ep2: Ocean: $4.99 Sir David Attenborough reveals extraordina...