fix problems on PainScale [iphone]

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PainScale - Pain Tracker Diary
Info:
company: Boston Scientific
: https://www.painscale.com/faq
: www.painscale.com
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Bugs issue

Inaccurate trends and inconsistent streaks

Fix: Ensure that you are consistently logging your pain levels at the same time each day. This can help improve the accuracy of the trends. Set a... ⇲

Difficulty logging pain during severe episodes

Fix: Set up quick access shortcuts on your phone to the PainScale app so you can log pain quickly during severe episodes. This can help you log e... ⇲

Weather tracking feature not functioning

Fix: Manually track the weather conditions in your notes when logging pain. This can help you correlate weather changes with your pain levels.... ⇲

Issues with submitting journal entries

Fix: Check your internet connection to ensure it is stable. If you are experiencing issues, try switching between Wi-Fi and mobile data to see if... ⇲

Inability to generate reports for health app

Fix: Manually compile your pain logs and symptoms into a report format using a word processor or spreadsheet application. This can serve as a wor... ⇲
 
Updates issue

Loss of ability to edit logs after updates

Fix: Before updating the app, take screenshots of your logs or export your data if the app allows it. This way, you can keep a record of your ent... ⇲

PainScale becomes unusable after updates

Fix: If the app becomes unusable after an update, try clearing the app's cache or data. This can often resolve issues related to app performance.... ⇲
 
Syncing issue

Medication and dosage not carried over in new logs

Fix: Manually enter your medication and dosage each time you create a new log. To streamline this process, keep a list of your medications and do... ⇲

Missing data after logging entries

Fix: After logging an entry, double-check to ensure it has been saved. If you notice missing data, try logging out and logging back in to see if... ⇲
 
Customization issue

Lack of specific pain scales for different body areas

Fix: Use the general pain scale available in the app and supplement it with detailed notes about the specific areas affected. This can help provi... ⇲

No option to track pain duration

Fix: Use the notes section to manually record the duration of your pain episodes. This can help you keep track of how long your pain lasts. OR... ⇲

Limited options for joint pain selection

Fix: Use the notes section to specify the joints affected and describe the type of pain you are experiencing. This can help provide a clearer pic... ⇲
 
Crashes issue

PainScale crashes when logging pain

Fix: Try clearing the app's cache or data if the option is available in your phone settings. This can help resolve issues related to app crashes.... ⇲
 
UI issue

Body map does not match user's body orientation

Fix: Use the notes section to describe the pain in relation to your body orientation. This can help you keep track of pain locations more accurat... ⇲
 
Security issue

Connection errors and security warnings

Fix: Ensure that your device's software is up to date, as outdated software can cause connection issues. Check for updates in your device setting... ⇲
 
Notifications issue

No alarms for symptom tracking

Fix: Set reminders on your phone's calendar or alarm app to prompt you to log your symptoms at specific times throughout the day. OR Use a tas... ⇲
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 what users are saying
Good experience
85.9%

Bad experience
7.9%

Neutral
6.2%

~ from our NLP analysis of 455 combined software ratings.

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 Private Data PainScale collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics