fix problems on Manchester City Official App [iphone]

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—— Run into issues on Manchester City Official App? Get help pending when official support gets back to you!

Manchester City Official App
Info:
company: Manchester City FC Ltd
: https://www.mancity.com/fans
: www.mancity.com
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UI issue

Play button grayed out

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app and try again. 3. If the issue persists, check if there are any... ⇲

Manchester City Official App only displays in portrait view on iPad

Fix: 1. Check if your iPad is locked in portrait mode. Swipe down from the top-right corner to access the Control Center and ensure that the rota... ⇲

No roster of team players

Fix: 1. Navigate to the team section of the app and look for a 'Players' or 'Squad' tab. 2. If there is no roster available, check the official M... ⇲
 
Login issue

Manchester City Official App signs out every time

Fix: 1. Ensure that you have the latest version of the app installed. 2. Check your device settings to ensure that background app refresh is enab... ⇲

Manchester City Official App does not save login

Fix: 1. Make sure that you have the 'Remember Me' option checked when logging in. 2. Check your device settings to ensure that the app has permis... ⇲
 
Notifications issue

No option to disable notifications for women's team

Fix: 1. Open the Manchester City App and go to Settings. 2. Look for Notifications or Alerts settings. 3. If there is no specific option for wome... ⇲
 
Streaming issue

Streaming errors for live matches

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. 2. Restart the app and t... ⇲
 
Audio issue

Inability to listen to matches with screen off

Fix: 1. Check if the app has a background audio setting. Go to the app settings and look for an option to enable background audio. 2. If this opt... ⇲

Manchester City Official App stops music when opened

Fix: 1. Check the app settings to see if there is an option to allow background music while using the app. 2. If there is no such option, conside... ⇲
 
Compatibility issue

Limited to phone for City+ content

Fix: 1. Check if the app has a web version that can be accessed from a tablet or computer. 2. If the app is only available on mobile, consider us... ⇲

Manchester City Official App blocked on Apple TV

Fix: 1. Ensure that your Apple TV is updated to the latest software version. Go to Settings > System > Software Updates and check for updates. 2.... ⇲
 
Content issue

Inadequate reporting on women's team

Fix: 1. Check the app regularly for updates and news sections that may cover women's team events. 2. Follow the women's team on social media for... ⇲
 
Customization issue

No option to hide scores before watching games

Fix: 1. Check the app settings for any options related to score notifications or game previews. 2. If there is no option available, consider disa... ⇲
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 what users are saying
Good experience
86.1%

Bad experience
10.1%

Neutral
3.8%

~ from our NLP analysis of 474 combined software ratings.

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 Private Data Manchester City Official App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. CityPlus: $4.99 CityPlus Premium Content
  2. CityPlus: $34.99 CityPlus Premium Content