fix problems on DONO [iphone]

—— Run into issues on DONO? Get help pending when official support gets back to you!

DONO - The Gift Card App

Info:

company: DŌNŌ

: http://www.donocard.com

Chat with our AI-based DONO Support

🛠️ Common DONO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

DONO errors when accepting gift cards

Fix: 1. **Check for App Updates**: Open the App Store on your iPhone, tap on your profile icon at the top right, and scroll down to see if there... ⇲

Notifications tab shows sent gift card but fails to accept

Fix: 1. **Restart the App**: Close the DONO app completely by swiping up from the bottom of the screen (or double-clicking the home button) and s... ⇲

Support issue

Lack of responsive customer support

Fix: 1. **Utilize In-App Help Resources**: Check if the DONO app has a help or FAQ section within the app. This can provide immediate answers to... ⇲

Backup issue

Potential for lost gift cards if not saved properly

Fix: 1. **Regularly Backup Your App Data**: Ensure that your iPhone is set to back up to iCloud. Go to Settings > [Your Name] > iCloud > iCloud B... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.4%

Bad experience

3.6%

Neutral

0.0%

~ from our NLP analysis of 28 combined software ratings.

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Private Data DONO collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics