fix problems on Onshape 3D CAD [iphone]

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—— Run into issues on Onshape 3D CAD? Get help pending when official support gets back to you!

Onshape 3D CAD
Info:
company: PTC Inc.
: https://forum.onshape.com/
: www.onshape.com
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UI issue

Lacks dimensions during sketching

Fix: 1. Use the dimension tool available in the sketching interface to manually add dimensions to your sketches. 2. Familiarize yourself with the... ⇲

Missing landscape mode on iPhone

Fix: 1. Check if the app supports landscape mode by rotating your device. If it does not, consider using the app in portrait mode. 2. Use the des... ⇲

Difficult to delete points

Fix: 1. Tap and hold on the point you wish to delete until options appear, then select 'Delete'. 2. Use the selection tool to highlight multiple... ⇲
 
Bugs issue

Randomly unlocks rotation lock

Fix: 1. Check your device settings to ensure that the rotation lock is enabled by swiping down from the top-right corner to access the Control Ce... ⇲

Reset to default view during editing

Fix: 1. Check your view settings and ensure that you are not accidentally resetting the view. 2. Save your preferred view settings as a custom vi... ⇲

Inconsistent measurements display

Fix: 1. Check your measurement settings in the app to ensure they are set to your preferred units (metric or imperial). 2. Restart the app to ref... ⇲
 
Login issue

Requires frequent sign-ins

Fix: 1. Ensure that you are using the 'Remember Me' option when signing in to keep your session active. 2. Check your iPhone's settings to ensure... ⇲
 
Compatibility issue

Limited functionality compared to desktop

Fix: 1. Familiarize yourself with the mobile app's features by reviewing the Onshape mobile user guide to maximize your use of available tools. 2... ⇲

Browser version lacks usability on touch devices

Fix: 1. Use the Onshape mobile app for a more optimized experience on touch devices. 2. If you must use the browser version, try using a stylus f... ⇲

No official drawing capabilities on mobile

Fix: 1. Use the desktop version for drawing capabilities and then access those drawings on mobile. 2. Consider using a separate drawing app to cr... ⇲
 
Uploads issue

Cannot import photos on mobile

Fix: 1. Use the desktop version of Onshape to import photos and then access those designs on your mobile app. 2. Alternatively, consider using a... ⇲
 
Account issue

Designs not protected without pro account

Fix: 1. If you are using the free version, consider upgrading to a pro account if design protection is critical for your work. 2. Use version con... ⇲

Limited access to features without subscription

Fix: 1. Familiarize yourself with the features available in the free version and maximize their use. 2. If certain features are essential, consid... ⇲
 
Support issue

Learning curve is steep

Fix: 1. Utilize Onshape's online tutorials and resources to familiarize yourself with the interface and tools. 2. Join online forums or communiti... ⇲
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 what users are saying
Good experience
64.5%

Bad experience
31.2%

Neutral
4.2%

~ from our NLP analysis of 330 combined software ratings.

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 Private Data Onshape 3D CAD collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics