fix problems on G Cloud Backup [iphone]

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—— Run into issues on G Cloud Backup? Get help pending when official support gets back to you!

G Cloud Backup
Info:
company: Genie9 LTD
: http://gcloudbackup.com
: www.gcloudbackup.com
Chat with our AI-based G Cloud Backup Support
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Account issue

account deletion after inactivity

Fix: 1. Set reminders: To avoid account deletion, set a calendar reminder to log into your G Cloud Backup account at least once every few months.... ⇲

no warning before account deletion

Fix: 1. Set reminders: To avoid account deletion, set a calendar reminder to log into your G Cloud Backup account at least once every few months.... ⇲
 
Bugs issue

random photo deletions

Fix: 1. Check backup settings: Open G Cloud Backup and review your backup settings to ensure that all desired folders and files are selected for... ⇲
 
UI issue

interface outdated

Fix: 1. Provide feedback: While you cannot contact the developers, you can leave a review in the App Store mentioning the outdated interface. Thi... ⇲
 
Compatibility issue

incompatibility with iOS

Fix: 1. Check for updates: Ensure that both your iOS and G Cloud Backup app are updated to the latest versions. Go to Settings > General > Softwa... ⇲
 
Storage issue

duplicate files consuming storage

Fix: 1. Use the app's duplicate finder: Check if G Cloud Backup has a built-in feature to identify and remove duplicate files. This can help free... ⇲
 
Support issue

customer service unresponsive

Fix: 1. Check FAQs and forums: Look for answers in the app's FAQ section or user forums. Many common issues are discussed there, and you may find... ⇲
 
Login issue

login issues with Google account

Fix: 1. Check your credentials: Ensure that you are entering the correct email and password for your Google account. If you have two-factor authe... ⇲

coupon code required for login

Fix: 1. Check for promotions: Look for any ongoing promotions or offers that may provide a coupon code. Sometimes, these are available on the app... ⇲
 
Network issue

unsupported URL errors

Fix: 1. Check the URL: Ensure that the URL you are trying to access is correct and properly formatted. Sometimes, a simple typo can cause this er... ⇲
 
Crashes issue

G Cloud Backup closes unexpectedly

Fix: 1. Restart your device: Restarting your iPhone can help resolve temporary glitches that may cause apps to close unexpectedly. 2. Free up st... ⇲
 
Backup issue

inability to restore photos

Fix: 1. Check backup status: Ensure that your photos were backed up successfully. Open G Cloud Backup and navigate to the backup section to verif... ⇲
 
Payments issue

paid storage not recognized

Fix: 1. Verify payment status: Check your payment method and ensure that the payment for the storage plan was successful. Look for any confirmati... ⇲
 
Syncing issue

inconsistent subscription across devices

Fix: 1. Ensure you are logged into the same account: Make sure you are using the same G Cloud Backup account on all devices to access the same su... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
70.4%

Good experience
29.6%

Neutral
0.0%

~ from our NLP analysis of 71 combined software ratings.

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 Private Data G Cloud Backup collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. 50 GB Subscription: $0.99 50 GB Subscription
  2. Unlimited Subscription: $3.99 Unlimited Subscription
  3. Unlimited Subscription: $4.99 Unlimited Subscription
  4. 50 GB Subscription: $9.99 50 GB Subscription
  5. 100 GB Subscription: $11.99 100 GB Subscription
  6. Remove Ads: $0.99 Remove Ads from Dashboard
  7. Unlimited Subscription: $39.99 Unlimited Subscription
  8. Unlimited Life Time: $99.99 Unlimited Life Time.
  9. Unlimited Subscription: $49.99 Unlimited Subscription
  10. 150GB Yearly Subscription : $19.99 ▪️ Premium Support