fix problems on TVA Community Credit Union [iphone]

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—— Run into issues on TVA Community Credit Union? Get help pending when official support gets back to you!

TVA Community Credit Union
Info:
company: Tva Community Credit Union
: http://www.tvaccu.com/
: www.tvaccu.com
Chat with our AI-based TVA Community Credit Union Support
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Privacy issue

excessive information required for mobile deposit

Fix: 1. Review Deposit Requirements: Check the app's help section or FAQs to understand what information is necessary for mobile deposits. Ensure... ⇲
 
Login issue

login issues without explanation

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password. On the login screen, tap 'Forgot Password?' and follow... ⇲
 
UI issue

transaction details not displayed

Fix: 1. Refresh the App: Close the app completely and reopen it. Sometimes, a simple refresh can resolve display issues. 2. Check Internet Conne... ⇲
 
Compatibility issue

requires additional app for credit card details

Fix: 1. Check for Integration: Look in the TVA app settings to see if there is an option to link your credit card without needing a separate app.... ⇲

incompatibility with iPhone 11 Pro Max

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Check App Compatibil... ⇲
 
Payments issue

no direct payment to principal

Fix: 1. Set Up Manual Payments: If the app does not allow direct payments to principal, set up a manual payment through the app or your bank's we... ⇲

non-automatic payments between accounts

Fix: 1. Set Up Scheduled Transfers: Check if the app allows you to set up scheduled transfers between accounts. Go to the transfer section and lo... ⇲
 
Camera issue

deposit photo feature not functional

Fix: 1. Check Camera Permissions: Go to Settings > Privacy > Camera and ensure the TVA app has permission to access your camera. 2. Restart the... ⇲
 
Account issue

error messages when accessing account

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if that resolves t... ⇲

technical issues preventing access

Fix: 1. Check for App Updates: Ensure you have the latest version of the app installed. Go to the App Store and check for updates. 2. Restart th... ⇲

password issues leading to account lock

Fix: 1. Reset Password: If you are having trouble with your password, use the 'Forgot Password?' option on the login screen to reset it. 2. Use... ⇲
 
Network issue

network connectivity error message

Fix: 1. Check Wi-Fi or Cellular Data: Ensure that your device is connected to the internet. Try toggling Wi-Fi off and on or switching to cellula... ⇲
 
Crashes issue

TVA Community Credit Union crashes after iOS update

Fix: 1. Update the App: After an iOS update, ensure that the TVA app is also updated to the latest version. Go to the App Store and check for upd... ⇲
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 what users are saying
Good experience
95.3%

Bad experience
3.2%

Neutral
1.5%

~ from our NLP analysis of 801 combined software ratings.

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 Private Data TVA Community Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics