fix problems on OCEANUS Connected [iphone]

—— Run into issues on OCEANUS Connected? Get help pending when official support gets back to you!

OCEANUS Connected

Info:

company: CASIO COMPUTER CO., LTD.

: http://world.casio.com/support/wat/ble/

Chat with our AI-based OCEANUS Connected Support

🛠️ Common OCEANUS Connected Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Only connects to one device at a time

Fix: To manage your connections effectively, ensure that you disconnect any previously paired devices before attempting to connect a new one. Go... ⇲

Adjusting home and world time is cumbersome

Fix: To simplify the process of adjusting time settings, familiarize yourself with the app's interface. Look for a dedicated settings or time adj... ⇲

Battery issue

Drains phone battery quickly when app is open

Fix: To mitigate battery drain, limit the time you keep the app open. Close the app when not in use by double-tapping the home button (or swiping... ⇲

Battery status feature is unreliable

Fix: If the battery status feature is not displaying correctly, try restarting the app or your iPhone. This can sometimes refresh the data and pr... ⇲

UI issue

All functions greyed out after pairing

Fix: If functions are greyed out, try restarting the app. Close it completely and reopen it to see if the functions become available again. If no... ⇲

Support issue

Instructions are lacking

Fix: To better understand how to use the app, look for any online resources such as user forums, video tutorials, or FAQs that may provide additi... ⇲

Compatibility issue

Hands adjustments only work when app is open

Fix: To ensure hands adjustments work as intended, keep the app open while making adjustments. If you need to close the app, try to complete your... ⇲

Bugs issue

Bugs need fixing

Fix: If you encounter bugs, try to replicate the issue and note the steps taken. This can help you identify patterns and avoid triggering the bug... ⇲

Updates issue

Connection issues after updates

Fix: After an update, if you experience connection issues, try resetting your Bluetooth connection. Go to Settings > Bluetooth, turn Bluetooth of... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.1%

Bad experience

6.3%

Neutral

2.7%

~ from our NLP analysis of 112 combined software ratings.

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Private Data OCEANUS Connected collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics