fix problems on Metro Micro [iphone]

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—— Run into issues on Metro Micro? Get help pending when official support gets back to you!

Metro Micro
Info:
company: RideCo Inc.
: http://www.metro.net/micro/
: www.metro.net
Chat with our AI-based Metro Micro Support
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Loading issue

Short pickup window

Fix: When booking a ride, allow for extra time in your schedule to accommodate the short pickup window. This can help reduce stress if the driver... ⇲
 
Network issue

Frequent cancellations

Fix: If you experience frequent cancellations, try to book rides during less busy times or consider using the app's scheduling feature to secure... ⇲

Inconsistent ride availability

Fix: Monitor the app during different times of the day to identify peak hours and plan your rides accordingly. This can help you find more consis... ⇲

Drivers often cancel rides

Fix: If you notice a pattern of cancellations, try to book rides during less busy times or use the app's scheduling feature to secure a ride in a... ⇲
 
Navigation issue

Drivers rerouting without notice

Fix: If a driver reroutes unexpectedly, communicate with them through the app to understand the reason for the change. This can help clarify any... ⇲

Inaccurate drop-off locations

Fix: Before confirming your ride, double-check the drop-off location on the map and adjust it if necessary to ensure accuracy. OR If you notic... ⇲
 
Notifications issue

Poor app notifications

Fix: Check your phone's notification settings to ensure that notifications for the Metro Micro app are enabled. This can help you receive timely... ⇲
 
Support issue

Rude drivers

Fix: If you encounter a rude driver, document the incident through the app's feedback feature. This can help the service address driver behavior.... ⇲
 
Customization issue

Tight seating

Fix: When booking a ride, check if the app offers vehicle options that provide more space, such as larger vehicles or vans, if available. OR I... ⇲
 
Accessibility issue

Inaccessible for larger passengers

Fix: If you or someone you are traveling with requires more space, look for options in the app that cater to larger passengers, such as accessibl... ⇲
 
Scheduling issue

Unreliable scheduling

Fix: Use the app's scheduling feature to book rides in advance, which can help improve reliability compared to on-demand requests. OR If you e... ⇲
 
Account issue

System penalizes for cancellations

Fix: Review the cancellation policy in the app to understand the penalties and try to avoid cancellations by planning your rides more carefully.... ⇲
 
Payments issue

Metro Micro does not allow credit card addition

Fix: Check if your app is updated to the latest version, as older versions may have bugs that prevent adding payment methods. Update the app if n... ⇲
 
Availability issue

Limited operational hours

Fix: Plan your rides during the operational hours of the service. If you need transportation outside these hours, consider alternative options li... ⇲

No service on weekends

Fix: If you need transportation on weekends, consider using alternative services that operate during those times, such as traditional taxis or ot... ⇲
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 what users are saying
Good experience
83.5%

Bad experience
14.0%

Neutral
2.5%

~ from our NLP analysis of 1,098 combined software ratings.

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 Private Data Metro Micro collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data