—— Run into issues on MyCouple? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the MyCouple app... ⇲
Fix: 1. Check your internet connection to ensure it is stable and fast. You can run a speed test using a free app or website. 2. Clear the app's... ⇲
Fix: 1. Make sure your iPhone's operating system is up to date by going to Settings > General > Software Update. Install any available updates. 2... ⇲
Fix: 1. Before going offline, open the app and allow it to load any content you want to access later. This may include saving favorite streams or... ⇲
Fix: 1. Check the app's FAQ or help section for common issues and solutions. This may provide immediate answers to your questions. 2. Look for co... ⇲
Fix: 1. Go to Settings > Notifications > MyCouple and ensure that notifications are enabled. Check that the alert style is set to your preference... ⇲
Fix: 1. Familiarize yourself with the app's layout by exploring each section. Take note of where key features are located. 2. Look for any tutori... ⇲
Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. Sometimes features are not immediately visible.... ⇲
Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If MyCouple is using a lot of battery, consider limiting... ⇲
Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If your device is outdated, consi... ⇲