fix problems on NayaPay [iphone]

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—— Run into issues on NayaPay? Get help pending when official support gets back to you!

NayaPay
Info:
company: NAYAPAY (PVT.) LIMITED
: https://www.nayapay.com/contact
: www.nayapay.com
Chat with our AI-based NayaPay Support
   Hello! How can I assist you?  

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Login issue

Incorrect ID and password combination

Fix: Double-check that you are entering the correct ID and password. Ensure that Caps Lock is off and that you are not accidentally adding extra... ⇲
 
Registration issue

Unable to provide CNIC number for account activation

Fix: Make sure you are entering your CNIC number correctly, without any spaces or special characters. If the app does not accept your CNIC, check... ⇲
 
Account issue

Information does not match NADRA records

Fix: Verify that the information you are entering matches exactly with what is on your NADRA records. This includes your name, date of birth, and... ⇲
 
Installation issue

Cannot install on jailbroken device

Fix: If you are trying to install NayaPay on a jailbroken device, you may need to restore your device to factory settings to remove the jailbreak... ⇲
 
Settings issue

No electric bill option for Faisalabad

Fix: Check if the app has been updated to the latest version, as new features and options may be added in updates. Go to the App Store, search fo... ⇲
 
Network issue

Poor network leading to lost transactions

Fix: Ensure that you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. If you are in an area... ⇲
 
Crashes issue

NayaPay crashes during authentication

Fix: Try closing the app completely and then reopening it. If the app continues to crash, uninstall and reinstall it from the App Store to ensure... ⇲
 
Compatibility issue

NayaPay not working on iOS 16.4.1

Fix: Check if there is an update available for the NayaPay app in the App Store. Developers often release updates to ensure compatibility with th... ⇲
 
Permissions issue

Access denied for no reason

Fix: Log out of your account and then log back in. This can refresh your session and may resolve access issues. Ensure that you are using the cor... ⇲
 
Support issue

Poor customer service

Fix: If you are facing issues with customer service, try reaching out through multiple channels such as email, social media, or in-app support. S... ⇲
 
Security issue

Verification failed

Fix: Ensure that all the information you are entering for verification is accurate and matches your official documents. Double-check for any typo... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.3%

Bad experience
3.8%

Neutral
1.9%

~ from our NLP analysis of 634 combined software ratings.

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 Private Data NayaPay collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics
    • Other Data