fix problems on Self [iphone]

—— Run into issues on Self? Get help pending when official support gets back to you!

Self - Credit Builder

Info:

company: Self Lender, Inc.

: https://support.self.inc

: www.self.inc

Chat with our AI-based Self Support

🛠️ Common Self Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Payment processing issues

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. If you're on Wi-Fi, try switching to mobile data or vi... ⇲

Insufficient funds fees

Fix: 1. Monitor your account balance: Regularly check your bank account balance to ensure you have sufficient funds before making payments. 2. S... ⇲

Payments issue

Delayed payout process

Fix: 1. Check payout schedule: Review the payout schedule provided by the app to understand when you can expect your funds. 2. Verify your accou... ⇲

Misleading payout amounts

Fix: 1. Review payout terms: Go through the terms and conditions related to payouts in the app to understand how amounts are calculated. 2. Chec... ⇲

Limited payment options

Fix: 1. Explore alternative payment methods: Check if the app allows linking multiple bank accounts or credit cards. If so, add another payment m... ⇲

Auto-pay complications

Fix: 1. Review auto-pay settings: Go to your account settings in the app and check your auto-pay settings to ensure they are configured correctly... ⇲

High fees for services

Fix: 1. Review fee structure: Go through the app’s fee schedule to understand what services incur fees and how much they are. 2. Compare with al... ⇲

Account issue

Account closure difficulties

Fix: 1. Review account closure policy: Check the app’s help section or FAQs for specific instructions on how to close your account. 2. Follow th... ⇲

Inconsistent credit reporting

Fix: 1. Check reporting schedule: Understand when the app reports to credit bureaus and ensure your payments are made on time. 2. Review your cr... ⇲

Support issue

Customer service unhelpfulness

Fix: 1. Use in-app support: Check if the app has a help or support section where you can find FAQs or troubleshooting guides. 2. Document your i... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.9%

Bad experience

1.8%

Neutral

1.3%

~ from our NLP analysis of 272,810 combined software ratings.

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Private Data Self collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Other Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics