fix problems on Brussels Airlines [iphone]

—— Run into issues on Brussels Airlines? Get help pending when official support gets back to you!

Brussels Airlines

Info:

company: Brussels Airlines

: https://www.brusselsairlines.com/en-be/contact-us/default.aspx

: www.brusselsairlines.com

Chat with our AI-based Brussels Airlines Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App does not provide electronic boarding passes

Fix: Check if your flight is eligible for electronic boarding passes. Some airlines only provide them for certain routes or ticket types. If elig... »»

Cannot check in through the app

Fix: Ensure you are connected to a stable internet connection. Restart the app and try again. If the issue persists, check if your flight is with... »»

Bugs issue

App shows incorrect flight status

Fix: Refresh the app by pulling down on the flight status page. Ensure that your app is updated to the latest version, as updates often fix bugs... »»

Seat selection not honored at the gate

Fix: Double-check your seat selection in the app before heading to the airport. If the seat is not honored, speak to the gate agent and show them... »»

Flight time does not account for time zones

Fix: Manually check the time zone of your departure and arrival locations. Use a world clock app or website to confirm the correct local times.... »»

Misinformation present

Fix: Verify any critical information against the Brussels Airlines website or contact their customer service for clarification. OR Keep a reco... »»

Features issue

No options for alternative flights

Fix: Use the search function in the app to look for flights on different dates or times. If the app does not provide alternatives, consider using... »»

Missing features like purchase history and automatic profile registration

Fix: Check the app settings to see if there are options to enable purchase history or profile registration. If not, keep a manual record of your... »»

Search issue

Cannot search destination location

Fix: Ensure that you are entering the correct airport code or city name. Try using different variations of the name or code to see if it appears... »»

Error messages when searching for flights

Fix: Clear the app cache by going to your iPhone settings, selecting the Brussels Airlines app, and choosing 'Clear Cache' if available. Restart... »»

Difficult to retrieve timetables

Fix: Navigate to the 'Timetable' section in the app. If it is not user-friendly, consider using the Brussels Airlines website, which may provide... »»

Syncing issue

App does not remember bookings

Fix: Ensure you are logged into your account when making bookings. This should help the app remember your past bookings. If not, check your app s... »»

Payments issue

Payment issues with international credit cards

Fix: Check if your credit card is enabled for international transactions. Contact your bank to ensure there are no restrictions on your card for... »»

Lack of Apple Pay option

Fix: If Apple Pay is not available, consider using a different payment method such as credit/debit cards or PayPal if supported by the app. OR... »»

Lag during payment process

Fix: Ensure you have a stable internet connection during the payment process. If the app lags, try closing other apps running in the background t... »»

Freezing issue

App hangs frequently

Fix: Close the app completely and restart it. If the problem persists, check for app updates in the App Store and install any available updates.... »»

UI issue

Spelling errors within the app

Fix: Take note of any spelling errors and report them through the app's feedback option if available. This can help improve future versions of th... »»

Account issue

Account lockout after multiple login attempts

Fix: Wait for a few minutes before trying to log in again, as there may be a temporary lockout period. Ensure you are entering the correct userna... »»

Support issue

Live chat support unresponsive

Fix: Try refreshing the chat window or restarting the app. If the chat is still unresponsive, check if there are specific hours for live chat sup... »»

Compatibility issue

App designed for iPad does not work after download

Fix: Ensure that your iPad is running the latest version of iOS. If the app is still not functioning, try deleting and reinstalling it from the A... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.8%

Bad experience

3.3%

Neutral

1.9%

~ from our NLP analysis of 637 combined software ratings.

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Private Data Brussels Airlines collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Search History
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Diagnostics
- Other Data