fix problems on AlarmNet 360 [iphone]

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—— Run into issues on AlarmNet 360? Get help pending when official support gets back to you!

AlarmNet 360
Info:
company: Resideo Technologies, Inc.
: http://alarmnet360.com/
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Account issue

Cannot look up existing accounts

Fix: 1. Verify account details: Ensure you are entering the correct account information. Double-check for typos in your username or password. 2.... ⇲

No password reset or user email change functionality

Fix: 1. Use the web portal: If the app lacks these features, try accessing your account through the AlarmNet web portal, which may allow you to r... ⇲
 
Login issue

Inconsistent login experience

Fix: 1. Reset network settings: Go to Settings > General > Reset > Reset Network Settings. This can resolve connectivity issues that may affect l... ⇲

No biometric login options

Fix: 1. Enable Face ID/Touch ID: Go to Settings > Face ID & Passcode (or Touch ID & Passcode) and ensure that Face ID or Touch ID is enabled for... ⇲
 
Compatibility issue

Limited compatibility with alarm panels

Fix: 1. Check compatibility: Review the documentation for AlarmNet 360 to confirm which alarm panels are supported. If your panel is not listed,... ⇲
 
Settings issue

Errors when trying to make changes

Fix: 1. Ensure proper permissions: Check if your user account has the necessary permissions to make changes. If you are not the account owner, yo... ⇲
 
UI issue

Sensor status display is inadequate

Fix: 1. Check sensor settings: Go to the settings within the app and ensure that all sensors are properly configured and enabled for display. 2.... ⇲

Small text size

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness > Text Size on your iPhone. Adjust the text size slider to make text large... ⇲
 
Performance issue

Poor mobile performance compared to web portal

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find AlarmNet 360, and offload the app to clear cache and improve performance... ⇲
 
Search issue

Lacks user-friendly search options

Fix: 1. Use filters: If available, use any filtering options within the app to narrow down your search results. 2. Organize data: If you have con... ⇲
 
Functionality issue

Inability to activate devices or run reports

Fix: 1. Check device compatibility: Ensure that the devices you are trying to activate are compatible with AlarmNet 360. Refer to the user manual... ⇲

Overall app functionality is severely limited

Fix: 1. Explore all features: Take time to explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features may... ⇲

AlarmNet 360 is considered useless by users

Fix: 1. Identify specific issues: Take note of the specific functionalities that are lacking or problematic for you. This can help you find alter... ⇲
 
Updates issue

No updates or improvements over time

Fix: 1. Check for updates regularly: Go to the App Store and check for updates to ensure you are using the latest version of the app. 2. Use the... ⇲
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 what users are saying
Good experience
83.8%

Bad experience
11.9%

Neutral
4.2%

~ from our NLP analysis of 637 combined software ratings.

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 Private Data AlarmNet 360 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Search History
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics