fix problems on BenchApp [iphone]

—— Run into issues on BenchApp? Get help pending when official support gets back to you!

BenchApp - Sports Team Manager

Info:

company: BenchApp Technologies, Inc.

: https://help.benchapp.com

: www.benchapp.com

Chat with our AI-based BenchApp Support

🛠️ Common BenchApp Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BenchApp crashes frequently

Fix: 1. Update the app: Go to the App Store, search for BenchApp, and check if there’s an update available. If so, install it as updates often fi... ⇲

notifications work inconsistently

Fix: 1. Check notification settings: Go to Settings > Notifications > BenchApp. Ensure that notifications are enabled and set to your preference... ⇲

Video issue

poor photo and video quality

Fix: 1. Check camera settings: Ensure that the camera settings within the app are set to the highest quality available. Look for any settings rel... ⇲

Freezing issue

GIFs freeze and are unwatchable

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as poor connectivity can cause GIFs to freeze. Switch between Wi... ⇲

Settings issue

time adjustment issues when scheduling

Fix: 1. Check time zone settings: Ensure that your device’s time zone is set correctly. Go to Settings > General > Date & Time and enable 'Set Au... ⇲

Gameplay issue

inability to manage multiple team schedules efficiently

Fix: 1. Create separate groups: If the app allows, create different groups for each team to manage their schedules independently. 2. Use a shared... ⇲

inability to check individual player stats

Fix: 1. Explore app settings: Check if there are any settings or features within the app that allow you to view player stats. Look for a 'Stats'... ⇲

players forced to waitlist incorrectly

Fix: 1. Review team settings: Check the settings for team management to ensure that players are not being incorrectly marked as waitlisted. 2. Ma... ⇲

Screen issue

white screen of death

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to view open apps, then swipe up on BenchAp... ⇲

black screen of death

Fix: 1. Force close the app: Similar to the white screen issue, force close the app and reopen it. 2. Restart your device: This can help clear an... ⇲

Slow issue

slow loading times

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. Switch between Wi-Fi and cellular data to see if... ⇲

BenchApp is slow and unresponsive

Fix: 1. Clear app cache: Offload the app to clear temporary files that may be causing slowness. Go to Settings > General > iPhone Storage > Bench... ⇲

Messages issue

messages disappear randomly

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may fix bugs related to message disappearing. 2. Restar... ⇲

chat feature is finicky

Fix: 1. Update the app: Make sure you have the latest version of BenchApp, as updates often fix bugs. 2. Clear app cache: Offload the app to clea... ⇲

chatter feature deletes messages

Fix: 1. Check app settings: Look for any settings related to message retention in the app and adjust them accordingly. 2. Regularly back up impor... ⇲

BenchApp does not save unsent messages

Fix: 1. Check for drafts: Some apps have a drafts feature. Check if your unsent messages are saved as drafts within the app. 2. Regularly save me... ⇲

Crashes issue

constant app restarts required

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates may resolve stability issues. 2. Restart your device: Rest... ⇲

Notifications issue

constant chat notifications for read messages

Fix: 1. Check notification settings: Go to Settings > Notifications > BenchApp and adjust the settings for chat notifications to reduce alerts fo... ⇲

Network issue

server downtime

Fix: 1. Check server status: If the app has a status page or social media account, check there for any announcements regarding server downtime. 2... ⇲

Bugs issue

features in paid version not working

Fix: 1. Check subscription status: Go to Settings > [your name] > Subscriptions and ensure your subscription to the paid version is active. 2. Re... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app resources: Check if the app has a help or FAQ section that may provide answers to common issues. 2. Explore online forums:... ⇲

Updates issue

frequent updates causing new issues

Fix: 1. Disable automatic updates: Go to Settings > App Store and turn off 'App Updates' to prevent automatic updates until you are ready to inst... ⇲

Customization issue

limited emoji options

Fix: 1. Use third-party keyboard: Download a third-party keyboard app that offers a wider range of emojis and set it as your default keyboard. 2.... ⇲

Uploads issue

difficulty sharing GIFs in chat

Fix: 1. Use a GIF keyboard: Download a GIF keyboard app (like Giphy) that allows you to easily search and share GIFs in chat. 2. Save and upload:... ⇲

Compatibility issue