fix problems on Thought Catalog [iphone]

—— Run into issues on Thought Catalog? Get help pending when official support gets back to you!

Thought Catalog

Info:

company: The Thought & Expression Co.

: https://thoughtcatalog.com

: thoughtcatalog.com

Chat with our AI-based Thought Catalog Support

🛠️ Common Thought Catalog Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No search function

Fix: While the app does not have a built-in search function, you can use the search feature in your iPhone's settings. Go to 'Settings' > 'Siri &... ⇲

Thought Catalog freezes or crashes

Fix: First, try closing the app completely. Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to see all op... ⇲

Ads issue

Ads interfere with scrolling

Fix: If ads are obstructing your view, try rotating your device to landscape mode. This may provide a better viewing experience and reduce the in... ⇲

Compatibility issue

No way to link from webpage to app

Fix: You can manually copy the URL of the article from the webpage and paste it into the app's search bar (if available) or use the app's browsin... ⇲

Customization issue

No recently viewed section

Fix: To keep track of articles you've read, consider taking notes or using a note-taking app to jot down titles or URLs of articles you want to r... ⇲

Absence of specific categories

Fix: If you are looking for specific categories, try using the search function on the website to find articles that fit your interests, then navi... ⇲

UI issue

Scrolling issues after exiting articles

Fix: If you experience scrolling issues, try refreshing the app by closing it completely and reopening it. This can help reset the scrolling func... ⇲

Loss of place while scrolling

Fix: To avoid losing your place, try using bookmarks or the 'Share' feature to send the article link to yourself, allowing you to easily return t... ⇲

Notifications issue

Notifications for reminders not working

Fix: Check your notification settings for the app. Go to 'Settings' > 'Notifications' > 'Thought Catalog' and ensure that notifications are enabl... ⇲

Bugs issue

Content refreshes unexpectedly

Fix: To minimize unexpected content refreshes, try using the app in airplane mode if you are not actively looking for new content. This will prev... ⇲

Syncing issue

No way to save favorites from website to app

Fix: As a workaround, you can bookmark your favorite articles in your web browser. This way, you can easily access them later even if they are no... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.0%

Bad experience

2.2%

Neutral

1.8%

~ from our NLP analysis of 1,361 combined software ratings.

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Private Data Thought Catalog collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics