fix problems on TV5MONDE [iphone]

—— Run into issues on TV5MONDE? Get help pending when official support gets back to you!

TV5MONDE: learn French

Info:

company: TV5MONDE

: https://apprendre.tv5monde.com/contact

: apprendre.tv5monde.com

Chat with our AI-based TV5MONDE Support

🛠️ Common TV5MONDE Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TV5MONDE signs out on iPad

Fix: Check your iPad's settings to ensure that the app has permission to use background app refresh. Go to Settings > TV5MONDE > Background App R... ⇲

Does not keep users signed in

Fix: Ensure that you are using the latest version of the app. Go to the App Store, tap on your profile icon, and scroll down to see if there are... ⇲

Crashes issue

Current version crashes immediately

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen and pause in the middle to see the app switcher. Swip... ⇲

Bugs issue

No explanation for incorrect answers

Fix: Check if there is a help or FAQ section within the app that may provide insights into the scoring system. This can sometimes clarify why cer... ⇲

Select responses incorrectly marked as wrong

Fix: Double-check your answers against the app's provided materials. Sometimes, the app may have specific criteria for correct answers that are n... ⇲

Downloads issue

Cannot download videos for offline use

Fix: Look for a download option within the app settings or video player interface. Some apps have specific settings that allow you to enable offl... ⇲

No offline access for underground use

Fix: If the app does not support offline access, consider using a different app that allows for offline learning. Research and download language... ⇲

Compatibility issue

Lacks iPad version

Fix: Use the iPhone version of the app on your iPad. You can download the iPhone version from the App Store and run it in compatibility mode on y... ⇲

Content issue

Limited advanced level content

Fix: Explore other language learning resources that complement the app. Websites, podcasts, and YouTube channels can provide additional advanced... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.6%

Neutral

1.7%

Bad experience

1.7%

~ from our NLP analysis of 1,612 combined software ratings.

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Private Data TV5MONDE collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Search History
- Identifiers
- Usage Data
- Diagnostics