fix problems on VPN · [iphone]

​

—— Run into issues on VPN ·? Get help pending when official support gets back to you!

VPN ·
Info:
company: Luni
: http://support.appfeedbacks.com/1447640045
: www.luni.app
Chat with our AI-based VPN · Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

Subscription confusion and unclear trial terms

Fix: 1. Review Subscription Details: Go to Settings > [Your Name] > Subscriptions. Here, you can see your active subscriptions and their terms. T... ⇲

Inability to cancel subscription through the app

Fix: 1. Use iPhone Settings: Go to Settings > [Your Name] > Subscriptions. Find the VPN app and select it, then tap 'Cancel Subscription'. Follow... ⇲

High subscription cost for limited device access

Fix: 1. Explore Family Plans: Check if the VPN offers family or multi-device plans that can reduce the cost per user. This can be more economical... ⇲

Difficulties in obtaining refunds

Fix: 1. Review Refund Policy: Check the app's website for their refund policy. Understanding the terms can help you navigate the process more eff... ⇲

Continued charges despite cancellation attempts

Fix: 1. Verify Cancellation: Double-check your subscription status in Settings > [Your Name] > Subscriptions to ensure it shows as canceled. If i... ⇲
 
Network issue

VPN detected and blocked by streaming services

Fix: 1. Change Server Location: Open the VPN app and try connecting to a different server location. Some servers are less likely to be detected b... ⇲
 
Support issue

Unresponsive customer support

Fix: 1. Use Alternative Contact Methods: If the app has a website, check for alternative contact methods such as email or live chat. Sometimes, t... ⇲
 
Settings issue

Limited country options

Fix: 1. Check Server List: Review the list of available server locations in the app. If your desired country is not available, consider using a d... ⇲
 
Crashes issue

VPN · does not function after initial use

Fix: 1. Reinstall the App: Delete the app and reinstall it from the App Store. This can resolve issues caused by corrupted files or settings. O... ⇲
 
Compatibility issue

Inconsistent performance with Netflix

Fix: 1. Switch Servers: Try connecting to different servers within the VPN app. Some servers may work better with Netflix than others. OR 2. C... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.9%

Bad experience
5.3%

Neutral
2.9%

~ from our NLP analysis of 49,109 combined software ratings.

 Switch to these Alternatives:
SafeVPN－Easy ip changer
Stardust VPN - VPN for iPhone
VPN - Proxy Master
VPN Clean - Secure Fast Proxy
VPN - Secure Proxy & WIFI
HaloVPN Lite: Fast VPN Proxy
VPN App ·
VPN US using Free VPN .org™
VPN - Best VPN Unlimited Proxy
Hot VPN - Super Fast VPN Proxy

 Private Data VPN · collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. VPN - 1 Month: $14.99 VPN - 1 Month
  2. VPN - 1 Month: $14.99 VPN - 1 Month
  3. VPN - 1 Year: $69.99 VPN - 1 Year
  4. VPN - 3 Months: $39.99 VPN - 3 Months