fix problems on Defender Guard [iphone]

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—— Run into issues on Defender Guard? Get help pending when official support gets back to you!

Defender Guard
Info:
company: Empowerment Technologies Inc.
: https://support.defendercameras.com/
: www.defendercameras.ca
Chat with our AI-based Defender Guard Support
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Login issue

Only one device can be logged in at a time

Fix: 1. If you need to use the app on multiple devices, consider using a shared account feature if available. Check the app settings for any opti... ⇲

Defender Guard logs out when switching devices

Fix: 1. Make sure you are using the latest version of the app, as updates may fix this issue. 2. Try to log out of the app on one device before... ⇲
 
Search issue

Difficult to locate recorded footage

Fix: 1. Familiarize yourself with the app's layout. Look for a dedicated 'Recordings' or 'Footage' section in the app. 2. Use the search functio... ⇲
 
Loading issue

Requires multiple attempts to load

Fix: 1. Clear the app's cache if the option is available in the app settings. This can help improve loading times. 2. Restart your iPhone to fre... ⇲
 
Settings issue

Motion detection too sensitive

Fix: 1. Check the motion detection settings within the app. Look for sensitivity settings and adjust them to a lower level. 2. If the app allows... ⇲

Settings are not user-friendly

Fix: 1. Take notes on the settings you frequently use and create a checklist for quick access. 2. Explore the app's help section for explanation... ⇲
 
Storage issue

No overwrite option when memory is full

Fix: 1. Regularly check your storage within the app and manually delete old footage to free up space. 2. Look for settings related to storage ma... ⇲
 
Notifications issue

Notifications inconsistent

Fix: 1. Ensure that your notification settings are correctly configured in both the iPhone settings and the app settings. 2. Check for any Do No... ⇲

Notifications not received after switching phones

Fix: 1. Ensure that notifications are enabled on the new phone. Go to Settings > Notifications > Defender Guard and check the settings. 2. Log o... ⇲
 
UI issue

User interface not intuitive

Fix: 1. Spend some time exploring the app. Familiarize yourself with the layout and features. 2. Look for a help or tutorial section within the... ⇲
 
Slow issue

Slow to load

Fix: 1. Close any unnecessary apps running in the background to free up resources. Double-tap the home button and swipe up on apps to close them.... ⇲
 
Installation issue

Requires QR code scanning for setup

Fix: 1. Ensure that your camera is clean and functioning properly. A dirty lens can affect scanning ability. 2. If you have trouble scanning, tr... ⇲
 
Customization issue

Limited control over notification schedules

Fix: 1. Check the app settings for any options related to notification scheduling. Some apps allow you to set specific times for notifications.... ⇲
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 what users are saying
Good experience
91.3%

Bad experience
4.9%

Neutral
3.8%

~ from our NLP analysis of 4,185 combined software ratings.

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 Private Data Defender Guard collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics